audio audioduration (s) 4.4 8.44 | id stringlengths 11 11 | text stringlengths 66 135 | time float64 13.2 26 |
|---|---|---|---|
output_0000 | Thank you for calling Arçelik, my name is Agent. How can I assist you today? | 18.087 | |
output_0001 | I understand your concern, and I apologize for any inconvenience this may have caused. Let me check that information for you right now. | 26.034 | |
output_0002 | I'm sorry, I didn't catch that. Could you please repeat your account number for me? | 17.785 | |
output_0003 | For verification purposes, can you please confirm your full name and the last four digits of your social security number? | 25.221 | |
output_0004 | Thank you for your patience. I have the information you requested. | 13.186 | |
output_0005 | That's a great question! Let me find that out for you. One moment, please. | 15.923 | |
output_0006 | I'm sorry to hear you're experiencing this issue. I'm going to do everything I can to help resolve it. | 19.294 | |
output_0007 | I appreciate your patience. I'm still working on your request. It will just be a few more moments. | 20.22 | |
output_0008 | To better assist you, may I know the details of your previous transaction or interaction with us? | 20.894 | |
output_0009 | I understand how important this is for you. Let me escalate this matter to our specialist team. | 19.105 | |
output_0010 | I'm transferring your call to our technical support team who can assist you further with this issue. | 17.19 | |
output_0011 | Thank you for holding, I appreciate your time. I have good news for you. | 16.464 | |
output_0012 | Unfortunately, our system is currently undergoing maintenance. Can I offer to call you back once it’s resolved? | 23.794 | |
output_0013 | I'm sorry, but that promotion has ended. However, I can tell you about our current special offers. | 22.025 | |
output_0014 | I apologize, but I don't have the authority to approve this request. I will connect you with my supervisor who can assist further. | 25.817 | |
output_0015 | That's correct. Your payment has been processed successfully. Is there anything else I can help you with today? | 21.86 | |
output_0016 | For your convenience, I can send these details to your email. May I have your email address, please? | 19.551 | |
output_0017 | Just to confirm, you would like to cancel your service? I can assist you with that. | 16.548 | |
output_0018 | I'm glad I could help resolve the issue. Is there anything else I can do for you today? | 15.227 | |
output_0019 | Thank you for calling Arçelik. We value your business. Have a great day! | 19.086 |
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