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Jun 23

Beyond the All-in-One Agent: Benchmarking Role-Specialized Multi-Agent Collaboration in Enterprise Workflows

Large language model (LLM) agents are increasingly expected to operate in enterprise environments, where work is distributed across specialized roles, permission-controlled systems, and cross-departmental procedures. However, existing enterprise benchmarks largely evaluate single agents with broad tool access, while existing multi-agent benchmarks rarely capture realistic enterprise constraints such as role specialization, access control, stateful business systems, and policy-based approvals. We introduce EntCollabBench, a benchmark for evaluating enterprise multi-agent collaboration. EntCollabBench simulates a permission-isolated organization with 11 role-specialized agents across six departments and contains two evaluation subsets: a Workflow subset, where agents collaboratively modify enterprise system states, and an Approval subset, where agents make policy-grounded decisions. Evaluation is based on execution traces, database state verification, and deterministic policy adjudication rather than natural-language response judging. Experiments with representative LLM agents show that current models still struggle with end-to-end enterprise collaboration, especially in delegation, context transfer, parameter grounding, workflow closure, and decision commitment. EntCollabBench provides a reproducible testbed for measuring and improving agent systems intended for realistic organizational environments.

  • 18 authors
·
May 8

UI-CUBE: Enterprise-Grade Computer Use Agent Benchmarking Beyond Task Accuracy to Operational Reliability

While current Computer Use Agent (CUA) benchmarks measure task completion effectively, they provide limited assessment of enterprise deployment readiness, emphasizing functional correctness over the operational reliability required for production systems. We present UI-CUBE (UiPath Computer Use BEnchmark), a systematic benchmark comprising 226 tasks across two difficulty tiers designed to expose fundamental architectural limitations in current CUAs. Our evaluation covers simple UI interactions (136 tasks) and complex workflows including copy-paste tasks (50 tasks) and enterprise application scenarios (40 tasks), with systematic interface variation coverage, multi-resolution testing and automated validation of task success through the application state. Evaluation of five state-of-the-art models reveals a sharp capability cliff rather than gradual performance degradation. Simple UI interactions achieve 67-85% success rates (compared to 97.9% human performance), but complex workflows drop precipitously to 9-19%. Human evaluators with no prior application experience achieve only 61.2% on complex tasks despite near-perfect performance on simple tasks, establishing realistic performance ceilings. This discontinuous performance pattern -- where agents achieve 68-87% of human performance on simple tasks but only 15-32% on complex workflows -- indicates fundamental architectural limitations in memory management, hierarchical planning, and state coordination rather than incremental capability gaps addressable through better training or prompting. UI-CUBE functions as an enterprise-readiness diagnostic, revealing that while current CUAs can manipulate individual interface elements, they cannot yet function as reliable workflow automation tools. These findings provide architectural insights essential for developing production-ready CUAs capable of managing complex, multi-step enterprise processes.

  • 6 authors
·
Nov 21, 2025

SuperLocalMemory V3: Information-Geometric Foundations for Zero-LLM Enterprise Agent Memory

Persistent memory is a central capability for AI agents, yet the mathematical foundations of memory retrieval, lifecycle management, and consistency remain unexplored. Current systems employ cosine similarity for retrieval, heuristic decay for salience, and provide no formal contradiction detection. We establish information-geometric foundations through three contributions. First, a retrieval metric derived from the Fisher information structure of diagonal Gaussian families, satisfying Riemannian metric axioms, invariant under sufficient statistics, and computable in O(d) time. Second, memory lifecycle formulated as Riemannian Langevin dynamics with proven existence and uniqueness of the stationary distribution via the Fokker-Planck equation, replacing hand-tuned decay with principled convergence guarantees. Third, a cellular sheaf model where non-trivial first cohomology classes correspond precisely to irreconcilable contradictions across memory contexts. On the LoCoMo benchmark, the mathematical layers yield +12.7 percentage points over engineering baselines across six conversations, reaching +19.9 pp on the most challenging dialogues. A four-channel retrieval architecture achieves 75% accuracy without cloud dependency. Cloud-augmented results reach 87.7%. A zero-LLM configuration satisfies EU AI Act data sovereignty requirements by architectural design. To our knowledge, this is the first work establishing information-geometric, sheaf-theoretic, and stochastic-dynamical foundations for AI agent memory systems.

  • 1 authors
·
Mar 15 2

Spider2-V: How Far Are Multimodal Agents From Automating Data Science and Engineering Workflows?

Data science and engineering workflows often span multiple stages, from warehousing to orchestration, using tools like BigQuery, dbt, and Airbyte. As vision language models (VLMs) advance in multimodal understanding and code generation, VLM-based agents could potentially automate these workflows by generating SQL queries, Python code, and GUI operations. This automation can improve the productivity of experts while democratizing access to large-scale data analysis. In this paper, we introduce Spider2-V, the first multimodal agent benchmark focusing on professional data science and engineering workflows, featuring 494 real-world tasks in authentic computer environments and incorporating 20 enterprise-level professional applications. These tasks, derived from real-world use cases, evaluate the ability of a multimodal agent to perform data-related tasks by writing code and managing the GUI in enterprise data software systems. To balance realistic simulation with evaluation simplicity, we devote significant effort to developing automatic configurations for task setup and carefully crafting evaluation metrics for each task. Furthermore, we supplement multimodal agents with comprehensive documents of these enterprise data software systems. Our empirical evaluation reveals that existing state-of-the-art LLM/VLM-based agents do not reliably automate full data workflows (14.0% success). Even with step-by-step guidance, these agents still underperform in tasks that require fine-grained, knowledge-intensive GUI actions (16.2%) and involve remote cloud-hosted workspaces (10.6%). We hope that Spider2-V paves the way for autonomous multimodal agents to transform the automation of data science and engineering workflow. Our code and data are available at https://spider2-v.github.io.

  • 23 authors
·
Jul 15, 2024 2

Agent-Diff: Benchmarking LLM Agents on Enterprise API Tasks via Code Execution with State-Diff-Based Evaluation

We present Agent-Diff, a novel benchmarking framework for evaluating agentic Large Language Models (LLMs) on real-world tasks that execute code via external APIs. Agentic LLM performance varies due to differences in models, external tool access, prompt structures, and agentic frameworks. Benchmarks must make fundamental trade-offs between a sandboxed approach that controls for variation in software environments and more ecologically valid approaches employing real services. Agent-Diff attempts to capture the desirable features of both of these approaches by including access to the real API interfaces for software services while sandboxing the environment in which calls are made, processed, and evaluated. This approach relies on two key innovations. The first is a novel state-diff contract, which separates process from outcome - rather than fuzzy trace or parameter matching, we define task success as whether the expected change in environment state was achieved. The second is a novel sandbox that provides a standardized scripting layer that all models use to execute code against external APIs (Slack, Box, Linear, Google Calendar). Thus, we can evaluate different agentic LLMs against a standardized set of contracts using a unified sandbox while still evaluating their performance on real-world service interfaces. Using the Agent-Diff framework, we provide benchmarks for nine LLMs across 224 tasks utilizing enterprise software workflows. In addition, we evaluate the robustness of the framework with ablation experiments to assess the contribution of access to API documentation on benchmark performance. Code and data: https://github.com/agent-diff-bench/agent-diff.

  • 3 authors
·
Feb 11

From Benchmarks to Business Impact: Deploying IBM Generalist Agent in Enterprise Production

Agents are rapidly advancing in automating digital work, but enterprises face a harder challenge: moving beyond prototypes to deployed systems that deliver measurable business value. This path is complicated by fragmented frameworks, slow development, and the absence of standardized evaluation practices. Generalist agents have emerged as a promising direction, excelling on academic benchmarks and offering flexibility across task types, applications, and modalities. Yet, evidence of their use in production enterprise settings remains limited. This paper reports IBM's experience developing and piloting the Computer Using Generalist Agent (CUGA), which has been open-sourced for the community (https://github.com/cuga-project/cuga-agent). CUGA adopts a hierarchical planner--executor architecture with strong analytical foundations, achieving state-of-the-art performance on AppWorld and WebArena. Beyond benchmarks, it was evaluated in a pilot within the Business-Process-Outsourcing talent acquisition domain, addressing enterprise requirements for scalability, auditability, safety, and governance. To support assessment, we introduce BPO-TA, a 26-task benchmark spanning 13 analytics endpoints. In preliminary evaluations, CUGA approached the accuracy of specialized agents while indicating potential for reducing development time and cost. Our contribution is twofold: presenting early evidence of generalist agents operating at enterprise scale, and distilling technical and organizational lessons from this initial pilot. We outline requirements and next steps for advancing research-grade architectures like CUGA into robust, enterprise-ready systems.

  • 12 authors
·
Oct 27, 2025

DataCross: A Unified Benchmark and Agent Framework for Cross-Modal Heterogeneous Data Analysis

In real-world data science and enterprise decision-making, critical information is often fragmented across directly queryable structured sources (e.g., SQL, CSV) and "zombie data" locked in unstructured visual documents (e.g., scanned reports, invoice images). Existing data analytics agents are predominantly limited to processing structured data, failing to activate and correlate this high-value visual information, thus creating a significant gap with industrial needs. To bridge this gap, we introduce DataCross, a novel benchmark and collaborative agent framework for unified, insight-driven analysis across heterogeneous data modalities. DataCrossBench comprises 200 end-to-end analysis tasks across finance, healthcare, and other domains. It is constructed via a human-in-the-loop reverse-synthesis pipeline, ensuring realistic complexity, cross-source dependency, and verifiable ground truth. The benchmark categorizes tasks into three difficulty tiers to evaluate agents' capabilities in visual table extraction, cross-modal alignment, and multi-step joint reasoning. We also propose the DataCrossAgent framework, inspired by the "divide-and-conquer" workflow of human analysts. It employs specialized sub-agents, each an expert on a specific data source, which are coordinated via a structured workflow of Intra-source Deep Exploration, Key Source Identification, and Contextual Cross-pollination. A novel reReAct mechanism enables robust code generation and debugging for factual verification. Experimental results show that DataCrossAgent achieves a 29.7% improvement in factuality over GPT-4o and exhibits superior robustness on high-difficulty tasks, effectively activating fragmented "zombie data" for insightful, cross-modal analysis.

  • 3 authors
·
Jan 28

ScarfBench: A Benchmark for Cross-Framework Application Migration in Enterprise Java

Java remains central to enterprise software, and many applications outlive their original architecture. Migrating them across frameworks is a behavior-preserving refactoring spanning build configuration, dependency injection, persistence, request handling, and deployment. Existing software-engineering benchmarks cover bug fixing, feature implementation, and language or version modernization, but leave cross-framework refactoring largely unmeasured. We introduce ScarfBench, a benchmark for behavior-preserving cross-framework refactoring of enterprise Java applications. It is built from expert-written implementation triples across Spring, Jakarta EE, and Quarkus: 34 applications (29 focused single-layer, 5 whole) yielding 102 variants (~151K lines across 1946 source and test files) and 204 directed refactoring tasks. Each task gives an agent a working source application and a target framework; the agent must synthesize a target implementation preserving the source behavior. Correctness is evaluated by an application-specific executable oracle: the candidate must compile, deploy in a containerized target runtime, and pass behavioral tests over the application's observable interface. We evaluate five state-of-the-art coding agents on ScarfBench. The strongest achieves only 15.3% aggregate test pass on focused-layer migrations and 12.2% on whole applications, and only one of the 204 tasks yields a fully behaviorally equivalent target. Difficulty is asymmetric across framework directions and architectural layers: Spring<->Quarkus is the most tractable pair, and Jakarta-targeted migrations are hardest. From LLM-as-a-judge and expert adjudication of failed-task traces, we derive a taxonomy of recurring failure categories spanning build, deploy, and test stages. We release the benchmark, harness, and agent traces at https://scarfbench.info.

  • 9 authors
·
May 17

Code Agent can be an End-to-end System Hacker: Benchmarking Real-world Threats of Computer-use Agent

Computer-use agent (CUA) frameworks, powered by large language models (LLMs) or multimodal LLMs (MLLMs), are rapidly maturing as assistants that can perceive context, reason, and act directly within software environments. Among their most critical applications is operating system (OS) control. As CUAs in the OS domain become increasingly embedded in daily operations, it is imperative to examine their real-world security implications, specifically whether CUAs can be misused to perform realistic, security-relevant attacks. Existing works exhibit four major limitations: Missing attacker-knowledge model on tactics, techniques, and procedures (TTP), Incomplete coverage for end-to-end kill chains, unrealistic environment without multi-host and encrypted user credentials, and unreliable judgment dependent on LLM-as-a-Judge. To address these gaps, we propose AdvCUA, the first benchmark aligned with real-world TTPs in MITRE ATT&CK Enterprise Matrix, which comprises 140 tasks, including 40 direct malicious tasks, 74 TTP-based malicious tasks, and 26 end-to-end kill chains, systematically evaluates CUAs under a realistic enterprise OS security threat in a multi-host environment sandbox by hard-coded evaluation. We evaluate the existing five mainstream CUAs, including ReAct, AutoGPT, Gemini CLI, Cursor CLI, and Cursor IDE based on 8 foundation LLMs. The results demonstrate that current frontier CUAs do not adequately cover OS security-centric threats. These capabilities of CUAs reduce dependence on custom malware and deep domain expertise, enabling even inexperienced attackers to mount complex enterprise intrusions, which raises social concern about the responsibility and security of CUAs.

MomoUchi MomoUchi
·
Oct 7, 2025 2

PIPE-Cypher: Automatic Enterprise Benchmark Generation for Text-to-Cypher Systems

Enterprise property graphs vary widely in schema structure, internal terminology, domain assumptions, governance constraints, and user interaction patterns. A deployment-relevant Text2Cypher benchmark therefore reflects the questions users and agents actually ask of that graph. Creating such a benchmark is difficult because schemas and values are unique, and graph structure changes over time. Each NL-query pair must also be executable, use real graph entities, preserve diversity, and remain balanced across query types and difficulty levels. We present PIPE-Cypher, a local benchmark-generation pipeline that turns a live property graph and optional seed queries from customer questions, analyst logs, or agent tool calls into balanced NL-to-Cypher benchmarks. PIPE-Cypher combines schema profiling, reverse-query grounding, constrained generation, deterministic Cypher governance, execution validation, redaction, diversity controls, and a calibrated local LLM judge. Using local Qwen3.5-9B generation and judging, PIPE-Cypher exports 3,000 accepted FinBench/SNB examples, completes three audited ablation suites, calibrates judge behavior with human labels, and evaluates 11 local downstream models. The resulting benchmark is deliberately discriminative: zero-shot transfer is weak, while a few-shot control shows that schema-specific example banks can help compatible model families. Together, PIPE-Cypher makes Text2Cypher benchmarking a repeatable process that evolves with the graph, its users, and its target workloads.

MobileWorld: Benchmarking Autonomous Mobile Agents in Agent-User Interactive, and MCP-Augmented Environments

Among existing online mobile-use benchmarks, AndroidWorld has emerged as the dominant benchmark due to its reproducible environment and deterministic evaluation; however, recent agents achieving over 90% success rates indicate its saturation and motivate the need for a more challenging benchmark. In addition, its environment lacks key application categories, such as e-commerce and enterprise communication, and does not reflect realistic mobile-use scenarios characterized by vague user instructions and hybrid tool usage. To bridge this gap, we introduce MobileWorld, a substantially more challenging benchmark designed to better reflect real-world mobile usage, comprising 201 tasks across 20 applications, while maintaining the same level of reproducible evaluation as AndroidWorld. The difficulty of MobileWorld is twofold. First, it emphasizes long-horizon tasks with cross-application interactions: MobileWorld requires nearly twice as many task-completion steps on average (27.8 vs. 14.3) and includes far more multi-application tasks (62.2% vs. 9.5%) compared to AndroidWorld. Second, MobileWorld extends beyond standard GUI manipulation by introducing novel task categories, including agent-user interaction and MCP-augmented tasks. To ensure robust evaluation, we provide snapshot-based container environment and precise functional verifications, including backend database inspection and task callback APIs. We further develop a planner-executor agentic framework with extended action spaces to support user interactions and MCP calls. Our results reveal a sharp performance drop compared to AndroidWorld, with the best agentic framework and end-to-end model achieving 51.7% and 20.9% success rates, respectively. Our analysis shows that current models struggle significantly with user interaction and MCP calls, offering a strategic roadmap toward more robust, next-generation mobile intelligence.

AlibabaTongyiLab TongyiLab
·
Dec 22, 2025 2

The FM Agent

Large language models (LLMs) are catalyzing the development of autonomous AI research agents for scientific and engineering discovery. We present FM Agent, a novel and general-purpose multi-agent framework that leverages a synergistic combination of LLM-based reasoning and large-scale evolutionary search to address complex real-world challenges. The core of FM Agent integrates several key innovations: 1) a cold-start initialization phase incorporating expert guidance, 2) a novel evolutionary sampling strategy for iterative optimization, 3) domain-specific evaluators that combine correctness, effectiveness, and LLM-supervised feedback, and 4) a distributed, asynchronous execution infrastructure built on Ray. Demonstrating broad applicability, our system has been evaluated across diverse domains, including operations research, machine learning, GPU kernel optimization, and classical mathematical problems. FM Agent reaches state-of-the-art results autonomously, without human interpretation or tuning -- 1976.3 on ALE-Bench (+5.2\%), 43.56\% on MLE-Bench (+4.0pp), up to 20x speedups on KernelBench, and establishes new state-of-the-art(SOTA) results on several classical mathematical problems. Beyond academic benchmarks, FM Agent shows considerable promise for both large-scale enterprise R\&D workflows and fundamental scientific research, where it can accelerate innovation, automate complex discovery processes, and deliver substantial engineering and scientific advances with broader societal impact.

  • 22 authors
·
Oct 30, 2025

MEMTRACK: Evaluating Long-Term Memory and State Tracking in Multi-Platform Dynamic Agent Environments

Recent works on context and memory benchmarking have primarily focused on conversational instances but the need for evaluating memory in dynamic enterprise environments is crucial for its effective application. We introduce MEMTRACK, a benchmark designed to evaluate long-term memory and state tracking in multi-platform agent environments. MEMTRACK models realistic organizational workflows by integrating asynchronous events across multiple communication and productivity platforms such as Slack, Linear and Git. Each benchmark instance provides a chronologically platform-interleaved timeline, with noisy, conflicting, cross-referring information as well as potential codebase/file-system comprehension and exploration. Consequently, our benchmark tests memory capabilities such as acquistion, selection and conflict resolution. We curate the MEMTRACK dataset through both manual expert driven design and scalable agent based synthesis, generating ecologically valid scenarios grounded in real world software development processes. We introduce pertinent metrics for Correctness, Efficiency, and Redundancy that capture the effectiveness of memory mechanisms beyond simple QA performance. Experiments across SoTA LLMs and memory backends reveal challenges in utilizing memory across long horizons, handling cross-platform dependencies, and resolving contradictions. Notably, the best performing GPT-5 model only achieves a 60\% Correctness score on MEMTRACK. This work provides an extensible framework for advancing evaluation research for memory-augmented agents, beyond existing focus on conversational setups, and sets the stage for multi-agent, multi-platform memory benchmarking in complex organizational settings

PatronusAI Patronus AI
·
Oct 1, 2025 2

Structured Distillation of Web Agent Capabilities Enables Generalization

Frontier LLMs can navigate complex websites, but their cost and reliance on third-party APIs make local deployment impractical. We introduce Agent-as-Annotators, a framework that structures synthetic trajectory generation for web agents by analogy to human annotation roles, replacing the Task Designer, Annotator, and Supervisor with modular LLM components. Using Gemini 3 Pro as teacher, we generate 3,000 trajectories across six web environments and fine-tune a 9B-parameter student with pure supervised learning on the 2,322 that pass quality filtering. The resulting model achieves 41.5% on WebArena, surpassing closed-source models such as Claude 3.5 Sonnet (36.0%) and GPT-4o (31.5%) under the same evaluation protocol, and nearly doubling the previous best open-weight result (Go-Browse, 21.7%). Capabilities transfer to unseen environments, with an 18.2 percentage point gain on WorkArena L1 (an enterprise platform never seen during training) and consistent improvements across three additional benchmarks. Ablations confirm that each pipeline component contributes meaningfully, with Judge filtering, evaluation hints, and reasoning traces each accounting for measurable gains. These results demonstrate that structured trajectory synthesis from a single frontier teacher is sufficient to produce competitive, locally deployable web agents. Project page: https://agent-as-annotators.github.io

Zep: A Temporal Knowledge Graph Architecture for Agent Memory

We introduce Zep, a novel memory layer service for AI agents that outperforms the current state-of-the-art system, MemGPT, in the Deep Memory Retrieval (DMR) benchmark. Additionally, Zep excels in more comprehensive and challenging evaluations than DMR that better reflect real-world enterprise use cases. While existing retrieval-augmented generation (RAG) frameworks for large language model (LLM)-based agents are limited to static document retrieval, enterprise applications demand dynamic knowledge integration from diverse sources including ongoing conversations and business data. Zep addresses this fundamental limitation through its core component Graphiti -- a temporally-aware knowledge graph engine that dynamically synthesizes both unstructured conversational data and structured business data while maintaining historical relationships. In the DMR benchmark, which the MemGPT team established as their primary evaluation metric, Zep demonstrates superior performance (94.8% vs 93.4%). Beyond DMR, Zep's capabilities are further validated through the more challenging LongMemEval benchmark, which better reflects enterprise use cases through complex temporal reasoning tasks. In this evaluation, Zep achieves substantial results with accuracy improvements of up to 18.5% while simultaneously reducing response latency by 90% compared to baseline implementations. These results are particularly pronounced in enterprise-critical tasks such as cross-session information synthesis and long-term context maintenance, demonstrating Zep's effectiveness for deployment in real-world applications.

  • 5 authors
·
Jan 20, 2025

DAComp: Benchmarking Data Agents across the Full Data Intelligence Lifecycle

Real-world enterprise data intelligence workflows encompass data engineering that turns raw sources into analytical-ready tables and data analysis that convert those tables into decision-oriented insights. We introduce DAComp, a benchmark of 210 tasks that mirrors these complex workflows. Data engineering (DE) tasks require repository-level engineering on industrial schemas, including designing and building multi-stage SQL pipelines from scratch and evolving existing systems under evolving requirements. Data analysis (DA) tasks pose open-ended business problems that demand strategic planning, exploratory analysis through iterative coding, interpretation of intermediate results, and the synthesis of actionable recommendations. Engineering tasks are scored through execution-based, multi-metric evaluation. Open-ended tasks are assessed by a reliable, experimentally validated LLM-judge, which is guided by hierarchical, meticulously crafted rubrics. Our experiments reveal that even state-of-the-art agents falter on DAComp. Performance on DE tasks is particularly low, with success rates under 20%, exposing a critical bottleneck in holistic pipeline orchestration, not merely code generation. Scores on DA tasks also average below 40%, highlighting profound deficiencies in open-ended reasoning and demonstrating that engineering and analysis are distinct capabilities. By clearly diagnosing these limitations, DAComp provides a rigorous and realistic testbed to drive the development of truly capable autonomous data agents for enterprise settings. Our data and code are available at https://da-comp.github.io

ByteDance-Seed ByteDance Seed
·
Dec 3, 2025 6

MCP-Universe: Benchmarking Large Language Models with Real-World Model Context Protocol Servers

The Model Context Protocol has emerged as a transformative standard for connecting large language models to external data sources and tools, rapidly gaining adoption across major AI providers and development platforms. However, existing benchmarks are overly simplistic and fail to capture real application challenges such as long-horizon reasoning and large, unfamiliar tool spaces. To address this critical gap, we introduce MCP-Universe, the first comprehensive benchmark specifically designed to evaluate LLMs in realistic and hard tasks through interaction with real-world MCP servers. Our benchmark encompasses 6 core domains spanning 11 different MCP servers: Location Navigation, Repository Management, Financial Analysis, 3D Design, Browser Automation, and Web Searching. To ensure rigorous evaluation, we implement execution-based evaluators, including format evaluators for agent format compliance, static evaluators for time-invariant content matching, and dynamic evaluators that automatically retrieve real-time ground truth for temporally sensitive tasks. Through extensive evaluation of leading LLMs, we find that even SOTA models such as GPT-5 (43.72%), Grok-4 (33.33%) and Claude-4.0-Sonnet (29.44%) exhibit significant performance limitations. In addition, our benchmark poses a significant long-context challenge for LLM agents, as the number of input tokens increases rapidly with the number of interaction steps. Moreover, it introduces an unknown-tools challenge, as LLM agents often lack familiarity with the precise usage of the MCP servers. Notably, enterprise-level agents like Cursor cannot achieve better performance than standard ReAct frameworks. Beyond evaluation, we open-source our extensible evaluation framework with UI support, enabling researchers and practitioners to seamlessly integrate new agents and MCP servers while fostering innovation in the rapidly evolving MCP ecosystem.

SaaSBench: Exploring the Boundaries of Coding Agents in Long-Horizon Enterprise SaaS Engineering

As autonomous coding agents become capable of handling increasingly long-horizon tasks, they have gradually demonstrated the potential to complete end-to-end software development. Although existing benchmarks have recently evolved from localized code editing to from-scratch project generation, they remain confined to structurally simplified, single-stack applications. Consequently, they fail to capture the heterogeneous environments, full-stack orchestration, and system-level complexity of real enterprise Software as a Service (SaaS) systems, leaving a critical gap in assessing agents under realistic engineering constraints. To fill this gap, we introduce SaaSBench, the first benchmark designed to explore the boundaries of AI agents in enterprise SaaS engineering. Spanning 30 complex tasks across 6 SaaS domains with 5,370 validation nodes, it incorporates 8 programming languages, 6 databases, and 13 frameworks to meticulously mirror real-world software heterogeneity. Furthermore, we design a dependency-aware hybrid evaluation paradigm tailored for complex systems with long horizons and multi-component coupling, enabling fine-grained, reproducible assessment. Crucially, our extensive experiments reveal a striking insight: the primary bottleneck for state-of-the-art agents is not generating isolated code logic, but successfully configuring and integrating a multi-component system. Over 95\% of task failures occur before agents even reach deep business logic, with models often falling victim to overconfidence and prematurely halting during foundational system setup, or getting trapped in ineffective debugging loops. We hope SaaSBench serves as a practical and challenging testbed to drive the evolution of reliable, system-level coding agents. The code is available at https://github.com/ShadeCloak/SaaSbench.

  • 14 authors
·
May 16 1

ST-WebAgentBench: A Benchmark for Evaluating Safety and Trustworthiness in Web Agents

Recent advancements in Web agents have introduced novel architectures and benchmarks showcasing progress in autonomous web navigation and interaction. However, most existing benchmarks prioritize effectiveness and accuracy, overlooking factors like safety and trustworthiness which are essential for deploying web agents in enterprise settings. We present STWebAgentBench, a benchmark designed to evaluate web agents safety and trustworthiness across six critical dimensions, essential for reliability in enterprise applications. This benchmark is grounded in a detailed framework that defines safe and trustworthy (ST) agent behavior. Our work extends WebArena with safety templates and evaluation functions to assess safety policy compliance rigorously. We introduce the Completion Under Policy to measure task success while adhering to policies, alongside the Risk Ratio, which quantifies policy violations across dimensions, providing actionable insights to address safety gaps. Our evaluation reveals that current SOTA agents struggle with policy adherence and cannot yet be relied upon for critical business applications. We open-source this benchmark and invite the community to contribute, with the goal of fostering a new generation of safer, more trustworthy AI agents. All code, data, environment reproduction resources, and video demonstrations are available at https://sites.google.com/view/st-webagentbench/home.

  • 6 authors
·
Oct 9, 2024

Finch: Benchmarking Finance & Accounting across Spreadsheet-Centric Enterprise Workflows

We introduce a finance & accounting benchmark (Finch) for evaluating AI agents on real-world, enterprise-grade professional workflows -- interleaving data entry, structuring, formatting, web search, cross-file retrieval, calculation, modeling, validation, translation, visualization, and reporting. Finch is sourced from authentic enterprise workspaces at Enron (15,000 spreadsheets and 500,000 emails from 150 employees) and other financial institutions, preserving in-the-wild messiness across multimodal artifacts (text, tables, formulas, charts, code, and images) and spanning diverse domains such as budgeting, trading, and asset management. We propose a workflow construction process that combines LLM-assisted discovery with expert annotation: (1) LLM-assisted, expert-verified derivation of workflows from real-world email threads and version histories of spreadsheet files, and (2) meticulous expert annotation for workflows, requiring over 700 hours of domain-expert effort. This yields 172 composite workflows with 384 tasks, involving 1,710 spreadsheets with 27 million cells, along with PDFs and other artifacts, capturing the intrinsically messy, long-horizon, knowledge-intensive, and collaborative nature of real-world enterprise work. We conduct both human and automated evaluations of frontier AI systems including GPT 5.1, Claude Sonnet 4.5, Gemini 3 Pro, Grok 4, and Qwen 3 Max, and GPT 5.1 Pro spends 16.8 minutes per workflow yet passes only 38.4% of workflows, while Claude Sonnet 4.5 passes just 25.0%. Comprehensive case studies further surface the challenges that real-world enterprise workflows pose for AI agents.

Evaluating Deep Research Agents on Expert Consulting Work: A Benchmark with Verifiers, Rubrics, and Cognitive Traps

Frontier deep research agents (DRAs) plan a research task, synthesize across documents, and return a structured deliverable on demand. They are being deployed in enterprise workflows faster than they are being evaluated. Existing benchmarks measure factual recall, single-hop QA, or generic agentic skill, missing the multi-document, decision-grade work DRAs are deployed to produce. We introduce a benchmark targeting the structured analytical deliverables that fill a management consultant's typical week. We grade three frontier agents, namely Claude Opus 4.6 with web search, OpenAI o3-deep-research, and Google Gemini 3.1 Pro deep-research, on 42 SME-authored prompts. Each of the 126 responses is scored on two layers: deterministic ground-truth verifiers (mean 13.8 per task) and a five-criterion 0-3 SME rubric, composed into a Verifier-Rubric Score (VRS) on 0-100. Most prompts embed cognitive traps that penalize surface-pattern matching. Acceptance under our joint threshold (rubric mean >= 2.5 and verifier rate >= 80%) is uniformly low: Gemini 21.4%, o3 9.5%, Claude 9.5%. Mean VRS scores agree with published rubric-based benchmarks (our top 62.6 vs. APEX-v1 64.2, ProfBench 65.9, ResearchRubrics < 68%), validating the rubric construct. ACCEPT rates sit below APEX-Agents' MC-segment Pass@1 band (12.3-22.7%) on dedicated DR agents; our floor is three points lower despite the harness advantage, opened by stricter conjunctive grading and trap design. Each agent fails distinctively. Claude produces the deliverable most reliably (4.5x the others' rate on file-required tasks) but carries the highest fabrication signature. o3 has the cleanest reasoning average yet drops required sections and propagates arithmetic errors. Gemini is bimodal, with the highest acceptance rate alongside the most zero-scored rubric cells.

  • 3 authors
·
May 16

Can Agents Fix Agent Issues?

LLM-based agent systems are emerging as a new software paradigm and have been widely adopted across diverse domains such as medicine, robotics, and programming. However, maintaining these systems requires substantial effort, as they are inevitably prone to bugs and continually evolve to meet changing external requirements. Therefore, automatically resolving agent issues (i.e., bug reports or feature requests) is a crucial and challenging task. While recent software engineering (SE) agents (e.g., SWE-agent) have shown promise in addressing issues in traditional software systems, it remains unclear how effectively they can resolve real-world issues in agent systems, which differ significantly from traditional software. To fill this gap, we first manually analyze 201 real-world agent issues and identify common categories of agent issues. We then spend 500 person-hours constructing AGENTISSUE-BENCH, a reproducible benchmark comprising 50 agent issue resolution tasks (each with an executable environment and failure-triggering tests). We further evaluate state-of-the-art SE agents on AGENTISSUE-BENCH and reveal their limited effectiveness (i.e., with only 3.33% - 12.67% resolution rates). These results underscore the unique challenges of maintaining agent systems compared to traditional software, highlighting the need for further research to develop advanced SE agents for resolving agent issues. Data and code are available at https://alfin06.github.io/AgentIssue-Bench-Leaderboard/#/ .

  • 5 authors
·
May 27, 2025

ClawMark: A Living-World Benchmark for Multi-Turn, Multi-Day, Multimodal Coworker Agents

Language-model agents are increasingly used as persistent coworkers that assist users across multiple working days. During such workflows, the surrounding environment may change independently of the agent: new emails arrive, calendar entries shift, knowledge-base records are updated, and evidence appears across images, scanned PDFs, audio, video, and spreadsheets. Existing benchmarks do not adequately evaluate this setting because they typically run within a single static episode and remain largely text-centric. We introduce , a benchmark for coworker agents built around multi-turn multi-day tasks, a stateful sandboxed service environment whose state evolves between turns, and rule-based verification. The current release contains 100 tasks across 13 professional scenarios, executed against five stateful sandboxed services (filesystem, email, calendar, knowledge base, spreadsheet) and scored by 1537 deterministic Python checkers over post-execution service state; no LLM-as-judge is invoked during scoring. We benchmark seven frontier agent systems. The strongest model reaches 75.8 weighted score, but the best strict Task Success is only 20.0\%, indicating that partial progress is common while complete end-to-end workflow completion remains rare. Turn-level analysis shows that performance drops after the first exogenous environment update, highlighting adaptation to changing state as a key open challenge. We release the benchmark, evaluation harness, and construction pipeline to support reproducible coworker-agent evaluation.

  • 47 authors
·
Apr 25 2

EnterpriseBench Corecraft: Training Generalizable Agents on High-Fidelity RL Environments

We show that training AI agents on high-fidelity reinforcement learning environments produces capabilities that generalize beyond the training distribution. We introduce CoreCraft, the first environment in EnterpriseBench, Surge AI's suite of agentic RL environments. CoreCraft is a fully operational enterprise simulation of a customer support organization, comprising over 2,500 entities across 14 entity types with 23 unique tools, designed to measure whether AI agents can perform the multi-step, domain-specific work that real jobs demand. Frontier models such as GPT-5.2 and Claude Opus 4.6 solve fewer than 30% of tasks when all expert-authored rubric criteria must be satisfied. Using this environment, we train GLM 4.6 with Group Relative Policy Optimization (GRPO) and adaptive clipping. After a single epoch of training, the model improves from 25.37% to 36.76% task pass rate on held-out evaluation tasks. More importantly, these gains transfer to out-of-distribution benchmarks: +4.5% on BFCL Parallel, +7.4% on Tau2-Bench Retail, and +6.8% on Tool Decathlon (Pass@1). We believe three environment properties are consistent with the observed transfer: task-centric world building that optimizes for diverse, challenging tasks; expert-authored rubrics enabling reliable reward computation; and enterprise workflows that reflect realistic professional patterns. Our results suggest that environment quality, diversity, and realism are key factors enabling generalizable agent capabilities.

  • 6 authors
·
Feb 17

SWE-Bench Pro: Can AI Agents Solve Long-Horizon Software Engineering Tasks?

We introduce SWE-Bench Pro, a substantially more challenging benchmark that builds upon the best practices of SWE-BENCH [25], but is explicitly designed to capture realistic, complex, enterprise-level problems beyond the scope of SWE-BENCH. SWE-BENCH PRO contains 1,865 problems sourced from a diverse set of 41 actively maintained repositories spanning business applications, B2B services, and developer tools. The benchmark is partitioned into a public set with open access to problems sourced from 11 repositories, a held-out set of 12 repositories and a commercial set of 18 proprietary repositories where we have formal partnership agreements with early-stage startups. Problems in the held-out and the commercial set are not publicly accessible, but we release results on the commercial set. Our benchmark features long-horizon tasks that may require hours to days for a professional software engineer to complete, often involving patches across multiple files and substantial code modifications. All tasks are human-verified and augmented with sufficient context to ensure resolvability. In our evaluation of widely used coding models, under a unified scaffold, we observe that their performance on SWE-Bench PRO remains below 25% (Pass@1), with GPT-5 achieving the highest score to date at 23.3%. To better understand these limitations, we cluster the failure modes observed in the collected agent trajectories for a clearer characterization of the error patterns exhibited by current models. Overall, SWE-BENCH PRO provides a contamination-resistant testbed that more faithfully captures the complexity and diversity of real-world software development, advancing the pursuit of truly autonomous software engineering agents at a professional level.

  • 19 authors
·
Sep 21, 2025 3

CMDBench: A Benchmark for Coarse-to-fine Multimodal Data Discovery in Compound AI Systems

Compound AI systems (CASs) that employ LLMs as agents to accomplish knowledge-intensive tasks via interactions with tools and data retrievers have garnered significant interest within database and AI communities. While these systems have the potential to supplement typical analysis workflows of data analysts in enterprise data platforms, unfortunately, CASs are subject to the same data discovery challenges that analysts have encountered over the years -- silos of multimodal data sources, created across teams and departments within an organization, make it difficult to identify appropriate data sources for accomplishing the task at hand. Existing data discovery benchmarks do not model such multimodality and multiplicity of data sources. Moreover, benchmarks of CASs prioritize only evaluating end-to-end task performance. To catalyze research on evaluating the data discovery performance of multimodal data retrievers in CASs within a real-world setting, we propose CMDBench, a benchmark modeling the complexity of enterprise data platforms. We adapt existing datasets and benchmarks in open-domain -- from question answering and complex reasoning tasks to natural language querying over structured data -- to evaluate coarse- and fine-grained data discovery and task execution performance. Our experiments reveal the impact of data retriever design on downstream task performance -- a 46% drop in task accuracy on average -- across various modalities, data sources, and task difficulty. The results indicate the need to develop optimization strategies to identify appropriate LLM agents and retrievers for efficient execution of CASs over enterprise data.

  • 5 authors
·
Jun 1, 2024

IHBench: Evaluating Post-Interruption Recovery in Voice Agents with Structured Workflows

Voice agents deployed in structured workflows (customer service, healthcare scheduling, account management) must handle frequent user interruptions while maintaining progress through multi-step procedures. Existing benchmarks for speech-capable models focus on the timing of interruptions: barge-in detection, endpointing, and turn-taking dynamics. They leave unmeasured what happens after the interruption: does the agent resume the workflow at the correct step? Does it address the user's interjection? Does it avoid re-delivering content the user already heard? We introduce IHBench (Interruption Handling Benchmark), a benchmark that evaluates post-interruption recovery in voice agents executing state-machine-driven workflows across 10 enterprise domains. Six interruption types are injected at controlled points mid-utterance, with per-interruption evaluation rubrics generated alongside the data. Each interruption is scored on two axes: task fulfillment and recovery quality. We evaluate 27 audio-language model configurations from OpenAI, Google, and the open-weight community. Models vary widely, and recovery quality depends strongly on the interruption type. Across our experiments, closed-weight models are consistently more robust to interruptions than open-weight ones: they win far more often on task fulfillment, degrade roughly 3.3x more slowly as conversations grow longer, and show no audio-versus-text modality gap, whereas the open-weight models lose ground on all three. A human study validates the LLM judge against human annotators, and a cross-benchmark analysis against AudioMultiChallenge indicates that recovery quality is a largely distinct capability axis.

  • 6 authors
·
Jun 16

Do Enterprise Systems Need Learned World Models? The Importance of Context to Infer Dynamics

World models enable agents to anticipate the effects of their actions by internalizing environment dynamics. In enterprise systems, however, these dynamics are often defined by tenant-specific business logic that varies across deployments and evolves over time, making models trained on historical transitions brittle under deployment shift. We ask a question the world-models literature has not addressed: when the rules can be read at inference time, does an agent still need to learn them? We argue, and demonstrate empirically, that in settings where transition dynamics are configurable and readable, runtime discovery complements offline training by grounding predictions in the active system instance. We propose enterprise discovery agents, which recover relevant transition dynamics at runtime by reading the system's configuration rather than relying solely on internalized representations. We introduce CascadeBench, a reasoning-focused benchmark for enterprise cascade prediction that adopts the evaluation methodology of World of Workflows on diverse synthetic environments, and use it together with deployment-shift evaluation to show that offline-trained world models can perform well in-distribution but degrade as dynamics change, whereas discovery-based agents are more robust under shift by grounding their predictions in the current instance. Our findings suggest that, in configurable enterprise environments, agents should not rely solely on fixed internalized dynamics, but should incorporate mechanisms for discovering relevant transition logic at runtime.

ServiceNow-AI ServiceNow-AI
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May 11 1

Beyond Static Leaderboards: Predictive Validity for the Evaluation of LLM Agents

Agent benchmarks are growing fast, but no single benchmark touches more than four or five of the dimensions that deployment exposes. This paper aggregates the largest coordinated deep-dive of one MCP-based industrial-agent benchmark to date: fourteen parallel implementation studies covering new asset classes (including a multi-modal visual extension), alternative orchestrations, retrieval strategies, reasoning modes, infrastructure optimizations, and evaluation-methodology probes. Consolidating those studies with seven prior agent benchmarks, we argue that aggregate-score leaderboards systematically underspecify deployed-agent evaluation. Rankings derived from aggregate scores do not transfer to out-of-distribution settings; recent public-to-hidden competition retrospectives provide direct empirical evidence of this rank instability. We propose ranking configurations by predictive validity, the correlation between in-sample and out-of-sample rank, rather than in-sample mean, and report a twelve-tier measurement apparatus that exposes the deployment-relevant dimensions HELM and its agent-era successors collapse. The position is operationalized through three falsifiable out-of-distribution criteria with explicit thresholds; existing evidence partly supports it but is too thin to confirm. We close with a pre-registered pilot design and a field-level vision for what the next generation of agentic benchmarks should report.

ibm IBM
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Jun 17 1

AgencyBench: Benchmarking the Frontiers of Autonomous Agents in 1M-Token Real-World Contexts

Large Language Models (LLMs) based autonomous agents demonstrate multifaceted capabilities to contribute substantially to economic production. However, existing benchmarks remain focused on single agentic capability, failing to capture long-horizon real-world scenarios. Moreover, the reliance on human-in-the-loop feedback for realistic tasks creates a scalability bottleneck, hindering automated rollout collection and evaluation. To bridge this gap, we introduce AgencyBench, a comprehensive benchmark derived from daily AI usage, evaluating 6 core agentic capabilities across 32 real-world scenarios, comprising 138 tasks with specific queries, deliverables, and rubrics. These scenarios require an average of 90 tool calls, 1 million tokens, and hours of execution time to resolve. To enable automated evaluation, we employ a user simulation agent to provide iterative feedback, and a Docker sandbox to conduct visual and functional rubric-based assessment. Experiments reveal that closed-source models significantly outperform open-source models (48.4% vs 32.1%). Further analysis reveals significant disparities across models in resource efficiency, feedback-driven self-correction, and specific tool-use preferences. Finally, we investigate the impact of agentic scaffolds, observing that proprietary models demonstrate superior performance within their native ecosystems (e.g., Claude-4.5-Opus via Claude-Agent-SDK), while open-source models exhibit distinct performance peaks, suggesting potential optimization for specific execution frameworks. AgencyBench serves as a critical testbed for next-generation agents, highlighting the necessity of co-optimizing model architecture with agentic frameworks. We believe this work sheds light on the future direction of autonomous agents, and we release the full benchmark and evaluation toolkit at https://github.com/GAIR-NLP/AgencyBench.

GAIR SII - GAIR
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Jan 16 3

Benchmark Everything Everywhere All at Once

Benchmarks are fundamental for evaluating and advancing LLMs and MLLMs by providing standardized and explicit measures of performance. However, their construction is labor-intensive and hard to reuse, raising concerns about sustainability and scalability. Moreover, existing benchmarks often quickly reach performance saturation after their release, resulting in insufficient discrimination among state-of-the-art models. To address these challenges, we introduce Benchmark Agent, a fully autonomous agentic system designed for benchmark building. Our framework orchestrates the complete benchmark construction pipeline, from user query analysis and subtask design to data annotation and quality control. To assess Benchmark Agent, we implement it to produce 15 representative benchmarks, spanning diverse evaluation scenarios, including text understanding, multimodal understanding, and domain-specific reasoning. Extensive experiments, including human evaluation, LLM-as-a-judge assessment, and consistency checks, demonstrate Benchmark Agent can generate high-quality benchmark samples with minimal human involvement. More importantly, through continual evaluation, we observe several insightful findings, including that current models struggle with certain domain-specific reasoning tasks. We believe that rapidly evolving benchmarks can contribute significantly to the research community. The preview and code will be publicly available at the demo page and code repository.

  • 8 authors
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Jun 3 2

Agent^2 RL-Bench: Can LLM Agents Engineer Agentic RL Post-Training?

We introduce Agent2 RL-Bench, a compact diagnostic benchmark for evaluating agentic RL post-training, which tests whether LLM agents can autonomously design, implement, debug, and execute post-training pipelines that improve foundation models. RL post-training increasingly drives model alignment and specialization, yet existing benchmarks are largely static, rewarding supervised fine-tuning or script generation without assessing an agent's ability to close an interactive RL loop. Agent2 RL-Bench provides a unified agent-facing interface: each run starts from an isolated workspace containing a base model, task data, instructions, and a grading API, and agents must iterate within a fixed budget by training models and submitting artifacts for evaluation. The benchmark spans six tasks across three levels, from static rule-based training to judge-based optimization and closed-loop online RL with trajectory collection. Two diagnostic skills, namely runtime recording and post-hoc summarization, enable structured analysis of agent behavior, facilitating smooth and effective iteration of the benchmark's evaluation framework. Across five agent systems and six driver LLMs, agents show intelligent behavior but clear limitations: one RL-oriented run improves ALFWorld from 4.85 to 93.28 via SFT warm-up and GRPO with online rollouts, yet DeepSearchQA remains difficult, most successful routes rely on supervised pipelines, and interactive outcomes show large single-run differences across agent stacks. Overall, Agent2 RL-Bench shows that current agents can sometimes engineer online RL, but stable agent-driven RL post-training remains rare under fixed budgets. It also demonstrates that our benchmark provides a strong and effective evaluation framework for future research in this direction. Code is available at https://github.com/microsoft/RD-Agent/blob/main/rdagent/scenarios/rl/autorl_bench/README.md

  • 10 authors
·
May 12

SOP-Bench: Complex Industrial SOPs for Evaluating LLM Agents

LLM-based agents struggle to execute complex, multi-step Standard Operating Procedures (SOPs) that are fundamental to industrial automation. Existing benchmarks fail to capture the procedural complexity and tool orchestration demands of real-world workflows. We introduce SOP-Bench, a benchmark of 2,000+ tasks from human expert-authored SOPs across 12 business domains (healthcare, logistics, finance, content moderation, etc.). Using a human-AI collaborative framework, experts crafted authentic SOPs while AI generated artifacts (tools, APIs, datasets), all human-validated, yielding realistic tasks with executable interfaces and ground-truth outputs. SOP-Bench serves as a research enabler for systematically investigating agent architectures, model capabilities, and deployment considerations across diverse procedural tasks. We demonstrate its utility through illustrative experiments with a subset of frontier models across Function-Calling (FC) and ReAct agents, revealing critical insights. For example, (1) newer models do not guarantee better performance - Claude 4 family outperforms Claude 4.5 family on ReAct tasks (Claude 4 Opus: 72.4% vs. Claude 4.5 Sonnet: 63.3% task success rate), demonstrating that production upgrades require validation; (2) no single model-agent combination dominates: best performances range from 57% to 100% depending on domain. These examples illustrate how SOP-Bench enables isolating and studying specific dimensions of agent performance without costly production experiments. Our goal is not to rank model capabilities or build optimal agents, but to provide a rigorous evaluation framework that enables the researchers and practitioners to systematically investigate agent design choices, model selection, and deployment strategies. We release the benchmark at https://github.com/amazon-science/sop-bench.

  • 24 authors
·
Feb 22

AgentIF-OneDay: A Task-level Instruction-Following Benchmark for General AI Agents in Daily Scenarios

The capacity of AI agents to effectively handle tasks of increasing duration and complexity continues to grow, demonstrating exceptional performance in coding, deep research, and complex problem-solving evaluations. However, in daily scenarios, the perception of these advanced AI capabilities among general users remains limited. We argue that current evaluations prioritize increasing task difficulty without sufficiently addressing the diversity of agentic tasks necessary to cover the daily work, life, and learning activities of a broad demographic. To address this, we propose AgentIF-OneDay, aimed at determining whether general users can utilize natural language instructions and AI agents to complete a diverse array of daily tasks. These tasks require not only solving problems through dialogue but also understanding various attachment types and delivering tangible file-based results. The benchmark is structured around three user-centric categories: Open Workflow Execution, which assesses adherence to explicit and complex workflows; Latent Instruction, which requires agents to infer implicit instructions from attachments; and Iterative Refinement, which involves modifying or expanding upon ongoing work. We employ instance-level rubrics and a refined evaluation pipeline that aligns LLM-based verification with human judgment, achieving an 80.1% agreement rate using Gemini-3-Pro. AgentIF-OneDay comprises 104 tasks covering 767 scoring points. We benchmarked four leading general AI agents and found that agent products built based on APIs and ChatGPT agents based on agent RL remain in the first tier simultaneously. Leading LLM APIs and open-source models have internalized agentic capabilities, enabling AI application teams to develop cutting-edge Agent products.

  • 45 authors
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Jan 28 4

PhysicianBench: Evaluating LLM Agents in Real-World EHR Environments

We introduce PhysicianBench, a benchmark for evaluating LLM agents on physician tasks grounded in real clinical setting within electronic health record (EHR) environments. Existing medical agent benchmarks primarily focus on static knowledge recall, single-step atomic actions, or action intent without verifiable execution against the environment. As a result, they fail to capture the long-horizon, composite workflows that characterize real clinical systems. PhysicianBench comprises 100 long-horizon tasks adapted from real consultation cases between primary care and subspecialty physicians, with each task independently reviewed by a separate panel of physicians. Tasks are instantiated in an EHR environment with real patient records and accessed through the same standard APIs used by commercial EHR vendors. Tasks span 21 specialties (e.g., cardiology, endocrinology, oncology, psychiatry) and diverse workflow types (e.g., diagnosis interpretation, medication prescribing, treatment planning), requiring an average of 27 tool calls per task. Solving each task requires retrieving data across encounters, reasoning over heterogeneous clinical information, executing consequential clinical actions, and producing clinical documentation. Each task is decomposed into structured checkpoints (670 in total across the benchmark) capturing distinct stages of completion graded by task-specific scripts with execution-grounded verification. Across 13 proprietary and open-source LLM agents, the best-performing model achieves only 46% success rate (pass@1), while open-source models reach at most 19%, revealing a substantial gap between current agent capabilities and the demands of real-world clinical workflows. PhysicianBench provides a realistic and execution-grounded benchmark for measuring progress toward autonomous clinical agents.

EnterpriseOps-Gym: Environments and Evaluations for Stateful Agentic Planning and Tool Use in Enterprise Settings

Large language models are shifting from passive information providers to active agents intended for complex workflows. However, their deployment as reliable AI workers in enterprise is stalled by benchmarks that fail to capture the intricacies of professional environments, specifically, the need for long-horizon planning amidst persistent state changes and strict access protocols. In this work, we introduce EnterpriseOps-Gym, a benchmark designed to evaluate agentic planning in realistic enterprise settings. Specifically, EnterpriseOps-Gym features a containerized sandbox with 164 database tables and 512 functional tools to mimic real-world search friction. Within this environment, agents are evaluated on 1,150 expert-curated tasks across eight mission-critical verticals (including Customer Service, HR, and IT). Our evaluation of 14 frontier models reveals critical limitations in state-of-the-art models: the top-performing Claude Opus 4.5 achieves only 37.4% success. Further analysis shows that providing oracle human plans improves performance by 14-35 percentage points, pinpointing strategic reasoning as the primary bottleneck. Additionally, agents frequently fail to refuse infeasible tasks (best model achieves 53.9%), leading to unintended and potentially harmful side effects. Our findings underscore that current agents are not yet ready for autonomous enterprise deployment. More broadly, EnterpriseOps-Gym provides a concrete testbed to advance the robustness of agentic planning in professional workflows.

ServiceNow-AI ServiceNow-AI
·
Mar 13 4

AgentRewardBench: Evaluating Automatic Evaluations of Web Agent Trajectories

Web agents enable users to perform tasks on web browsers through natural language interaction. Evaluating web agents trajectories is an important problem, since it helps us determine whether the agent successfully completed the tasks. Rule-based methods are widely used for this purpose, but they are challenging to extend to new tasks and may not always recognize successful trajectories. We may achieve higher accuracy through human evaluation, but the process would be substantially slower and more expensive. Automatic evaluations with LLMs may avoid the challenges of designing new rules and manually annotating trajectories, enabling faster and cost-effective evaluation. However, it is unclear how effective they are at evaluating web agents. To this end, we propose AgentRewardBench, the first benchmark to assess the effectiveness of LLM judges for evaluating web agents. AgentRewardBench contains 1302 trajectories across 5 benchmarks and 4 LLMs. Each trajectory in AgentRewardBench is reviewed by an expert, who answers questions pertaining to the success, side effects, and repetitiveness of the agent. Using our benchmark, we evaluate 12 LLM judges and find that no single LLM excels across all benchmarks. We also find that the rule-based evaluation used by common benchmarks tends to underreport the success rate of web agents, highlighting a key weakness of rule-based evaluation and the need to develop more flexible automatic evaluations. We release the benchmark at: https://agent-reward-bench.github.io

  • 10 authors
·
Apr 11, 2025 2

Harness-Bench: Measuring Harness Effects across Models in Realistic Agent Workflows

LLM agents are increasingly deployed as executable systems that use tools, modify workspaces, and produce concrete artifacts. In such workflows, performance depends not only on the base model, but also on the harness: the system layer that manages context, tools, state, constraints, permissions, tracing, and recovery. However, existing benchmarks typically abstract away execution, compare complete agent systems, or hold the harness fixed, making execution-layer variation difficult to study. We introduce Harness-Bench, a diagnostic benchmark for evaluating configuration-level harness effects in realistic agent workflows. Harness-Bench evaluates representative harness configurations across multiple model backends under shared task environments, budgets, and evaluation protocols, while preserving each harness's native execution behavior. The benchmark contains 106 sandboxed offline tasks constructed from practical agent-use patterns and manually reviewed for realism, solvability, oracle-checkability, and integrity. Each run records final artifacts, execution traces, usage statistics, and validator outputs, enabling analysis beyond final completion. Across 5,194 execution trajectories, we observe substantial variation in completion, process quality, efficiency, and failure behavior across model-harness pairings. These results suggest that agent capability should be reported at the model-harness configuration level rather than attributed to the base model alone. Our analysis further identifies recurring execution-alignment failures, where plausible reasoning becomes decoupled from tool feedback, workspace state, evidence, or verifiable output contracts. Harness-Bench provides a reproducible foundation for diagnosing and improving reliable, efficient, and auditable agent execution stacks.

  • 12 authors
·
May 26

AgentCyberRange: Benchmarking Frontier AI Systems in Realistic Cyber Ranges

Frontier AI systems are increasingly capable of cybersecurity tasks, including codebase inspection, vulnerability detection, and exploitation. However, evaluating their offensive capabilities remains constrained by limited access to open, reproducible, multi-host cyber ranges. Existing public benchmarks capture isolated skills such as CTF solving, vulnerability reproduction, and exploit generation, but often abstract away realistic intrusion workflows: discovering exposed services, gaining a foothold, collecting internal information, and expanding compromise across hosts. This gap makes it difficult to observe emerging risks early, because frontier AI systems are rarely evaluated under realistic attack conditions. We introduce AgentCyberRange, the first open, multi-range infrastructure for measuring autonomous cyber attack capability in realistic cyber ranges. It combines 110 vulnerabilities across 15 real web applications and 8 enterprise-like cyber ranges with 156 internal hosts, plus Cage, a toolchain for execution, orchestration, result collection, and verification. The benchmark covers two core stages: web exploitation, where agents explore exposed applications and validate vulnerabilities, and post exploitation, where agents turn an initial foothold into broader internal compromise. We evaluate six frontier AI systems under matched prompts and budgets. GPT-5.5 with Codex performs best, solving 16.1% of web exploitation tasks and 31.7% of post-exploitation tasks; with more concrete hints, these rates increase to 33.0% and 46.3%. We also observe out-of-benchmark findings, including unknown vulnerabilities in popular projects, and payload mutation that bypasses host defenses. These results show that open cyber-range evaluation is necessary for observing emerging offensive capabilities under realistic and reproducible conditions.

  • 14 authors
·
Jun 11

Windows Agent Arena: Evaluating Multi-Modal OS Agents at Scale

Large language models (LLMs) show remarkable potential to act as computer agents, enhancing human productivity and software accessibility in multi-modal tasks that require planning and reasoning. However, measuring agent performance in realistic environments remains a challenge since: (i) most benchmarks are limited to specific modalities or domains (e.g. text-only, web navigation, Q&A, coding) and (ii) full benchmark evaluations are slow (on order of magnitude of days) given the multi-step sequential nature of tasks. To address these challenges, we introduce the Windows Agent Arena: a reproducible, general environment focusing exclusively on the Windows operating system (OS) where agents can operate freely within a real Windows OS and use the same wide range of applications, tools, and web browsers available to human users when solving tasks. We adapt the OSWorld framework (Xie et al., 2024) to create 150+ diverse Windows tasks across representative domains that require agent abilities in planning, screen understanding, and tool usage. Our benchmark is scalable and can be seamlessly parallelized in Azure for a full benchmark evaluation in as little as 20 minutes. To demonstrate Windows Agent Arena's capabilities, we also introduce a new multi-modal agent, Navi. Our agent achieves a success rate of 19.5% in the Windows domain, compared to 74.5% performance of an unassisted human. Navi also demonstrates strong performance on another popular web-based benchmark, Mind2Web. We offer extensive quantitative and qualitative analysis of Navi's performance, and provide insights into the opportunities for future research in agent development and data generation using Windows Agent Arena. Webpage: https://microsoft.github.io/WindowsAgentArena Code: https://github.com/microsoft/WindowsAgentArena

  • 11 authors
·
Sep 12, 2024 2

ClawsBench: Evaluating Capability and Safety of LLM Productivity Agents in Simulated Workspaces

Large language model (LLM) agents are increasingly deployed to automate productivity tasks (e.g., email, scheduling, document management), but evaluating them on live services is risky due to potentially irreversible changes. Existing benchmarks rely on simplified environments and fail to capture realistic, stateful, multi-service workflows. We introduce ClawsBench, a benchmark for evaluating and improving LLM agents in realistic productivity settings. It includes five high-fidelity mock services (Gmail, Slack, Google Calendar, Google Docs, Google Drive) with full state management and deterministic snapshot/restore, along with 44 structured tasks covering single-service, cross-service, and safety-critical scenarios. We decompose agent scaffolding into two independent levers (domain skills that inject API knowledge via progressive disclosure, and a meta prompt that coordinates behavior across services) and vary both to measure their separate and combined effects. Experiments across 6 models, 4 agent harnesses, and 33 conditions show that with full scaffolding, agents achieve task success rates of 39-64% but exhibit unsafe action rates of 7-33%. On OpenClaw, the top five models fall within a 10 percentage-point band on task success (53-63%), with unsafe action rates from 7% to 23% and no consistent ordering between the two metrics. We identify eight recurring patterns of unsafe behavior, including multi-step sandbox escalation and silent contract modification.

benchflow BenchFlow
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Apr 5 2

AlphaEval: Evaluating Agents in Production

The rapid deployment of AI agents in commercial settings has outpaced the development of evaluation methodologies that reflect production realities. Existing benchmarks measure agent capabilities through retrospectively curated tasks with well-specified requirements and deterministic metrics -- conditions that diverge fundamentally from production environments where requirements contain implicit constraints, inputs are heterogeneous multi-modal documents with information fragmented across sources, tasks demand undeclared domain expertise, outputs are long-horizon professional deliverables, and success is judged by domain experts whose standards evolve over time. We present AlphaEval, a production-grounded benchmark of 94 tasks sourced from seven companies deploying AI agents in their core business, spanning six O*NET (Occupational Information Network) domains. Unlike model-centric benchmarks, AlphaEval evaluates complete agent products -- Claude Code, Codex, etc. -- as commercial systems, capturing performance variations invisible to model-level evaluation. Our evaluation framework covers multiple paradigms (LLM-as-a-Judge, reference-driven metrics, formal verification, rubric-based assessment, automated UI testing, etc.), with individual domains composing multiple paradigms. Beyond the benchmark itself, we contribute a requirement-to-benchmark construction framework -- a systematic methodology that transforms authentic production requirements into executable evaluation tasks in minimal time. This framework standardizes the entire pipeline from requirement to evaluation, providing a reproducible, modular process that any organization can adopt to construct production-grounded benchmarks for their own domains.

  • 27 authors
·
Apr 13

WindowsWorld: A Process-Centric Benchmark of Autonomous GUI Agents in Professional Cross-Application Environments

While GUI agents have shown impressive capabilities in common computer-use tasks such as OSWorld, current benchmarks mainly focus on isolated and single-application tasks. This overlooks a critical real-world requirement of coordinating across multiple applications to accomplish complex profession-specific workflows. To bridge this gap, we present a computer-use benchmark in cross-application workflows, named WindowsWorld, designed to systematically assess GUI Agents on complex multi-step tasks that mirror real-world professional activities. Our methodology uses a multi-agent framework steered by 16 occupations to generate four difficulty-level tasks with intermediate inspection, which are then refined by human review and executed in a simulated environment. The resulting benchmark contains 181 tasks with an average of 5.0 sub-goals across 17 common desktop applications, of which 78% are inherently multi-application. Experimental results of leading large models and agents show that: 1) All computer-use agents perform poorly on multi-application tasks (< 21% success rate), far below the performance of simple single-app tasks; 2) They largely fail at tasks requiring conditional judgment and reasoning across geq 3 applications, stalling at early sub-goals; 3) Low execution efficiency, where tasks often fail despite far exceeding human step limits. Code, benchmark data, and evaluation resources are available at github.com/HITsz-TMG/WindowsWorld.

  • 6 authors
·
Apr 29 2

OR-Space: A Full-Lifecycle Workspace Benchmark for Industrial Optimization Agents

Large language model (LLM) agents are increasingly used to assist with operations research (OR) modeling, yet existing OR-oriented benchmarks often reduce evaluation to one-shot translation from a self-contained problem statement into a mathematical formulation or solver program. Such settings abstract away two characteristics of real industrial OR workflows: persistent multi-artifact workspaces and multi-stage task lifecycles. We introduce OR-Space, a full-lifecycle workspace benchmark for evaluating industrial optimization agents across model construction, model revision, and grounded explanation. Each instance is an executable workspace containing business documents, structured data, optional code artifacts, solver outputs, and task-specific evaluators distributed across interdependent files. OR-Space defines three task modes: Build, where agents construct solver-ready optimization models from heterogeneous artifacts; Revise, where agents modify existing models under changing requirements or solver feedback while preserving valid prior logic; and Explain, where agents answer grounded questions about solutions, constraints, and business implications using evidence spread across workspace artifacts. By combining persistent workspaces with lifecycle-oriented tasks, OR-Space evaluates whether agents can perform reliable optimization work beyond end-to-end text generation. We describe the benchmark design, evaluation protocol, and quality-control pipeline, and position OR-Space as a benchmark for studying the reliability, failure modes, and practical readiness of LLM agents in industrial OR workflows.

Beyond IVR: Benchmarking Customer Support LLM Agents for Business-Adherence

Traditional customer support systems, such as Interactive Voice Response (IVR), rely on rigid scripts and lack the flexibility required for handling complex, policy-driven tasks. While large language model (LLM) agents offer a promising alternative, evaluating their ability to act in accordance with business rules and real-world support workflows remains an open challenge. Existing benchmarks primarily focus on tool usage or task completion, overlooking an agent's capacity to adhere to multi-step policies, navigate task dependencies, and remain robust to unpredictable user or environment behavior. In this work, we introduce JourneyBench, a benchmark designed to assess policy-aware agents in customer support. JourneyBench leverages graph representations to generate diverse, realistic support scenarios and proposes the User Journey Coverage Score, a novel metric to measure policy adherence. We evaluate multiple state-of-the-art LLMs using two agent designs: a Static-Prompt Agent (SPA) and a Dynamic-Prompt Agent (DPA) that explicitly models policy control. Across 703 conversations in three domains, we show that DPA significantly boosts policy adherence, even allowing smaller models like GPT-4o-mini to outperform more capable ones like GPT-4o. Our findings demonstrate the importance of structured orchestration and establish JourneyBench as a critical resource to advance AI-driven customer support beyond IVR-era limitations.

  • 4 authors
·
Jan 1

Automated Benchmark Generation for Repository-Level Coding Tasks

Code Agent development is an extremely active research area, where a reliable performance metric is critical for tracking progress and guiding new developments. This demand is underscored by the meteoric rise in popularity of SWE-Bench. This benchmark challenges code agents to generate patches addressing GitHub issues given the full repository as context. The correctness of generated patches is then evaluated by executing a human-written test suite extracted from the repository after the issue's resolution. However, constructing benchmarks like SWE-Bench requires substantial manual effort to set up historically accurate execution environments for testing. Crucially, this severely limits the number of considered repositories, e.g., just 12 for SWE-Bench. Considering so few repositories, selected for their popularity runs the risk of leading to a distributional mismatch, i.e., the measured performance may not be representative of real-world scenarios potentially misguiding development efforts. In this work, we address this challenge and introduce SetUpAgent, a fully automated system capable of historically accurate dependency setup, test execution, and result parsing. Using SetUpAgent, we generate two new datasets: (i) SWEE-Bench an extended version of SWE-Bench encompassing hundreds of repositories, and (ii) SWA-Bench a benchmark focusing on applications rather than libraries. Comparing these datasets to SWE-Bench with respect to their characteristics and code agent performance, we find significant distributional differences, including lower issue description quality and detail level, higher fix complexity, and most importantly up to 40% lower agent success rates.

  • 3 authors
·
Mar 10, 2025

ClawForge: Generating Executable Interactive Benchmarks for Command-Line Agents

Interactive agent benchmarks face a tension between scalable construction and realistic workflow evaluation. Hand-authored tasks are expensive to extend and revise, while static prompt evaluation misses failures that only appear when agents operate over persistent state. Existing interactive benchmarks have advanced agent evaluation significantly, but most initialize tasks from clean state and do not systematically test how agents handle pre-existing partial, stale, or conflicting artifacts. We present ClawForge, a generator-backed benchmark framework for executable command-line workflows under state conflict. The framework compiles scenario templates, grounded slots, initialized state, reference trajectories, and validators into reproducible task specifications, and evaluates agents step by step over persistent workflow surfaces using normalized end state and observable side effects rather than exact trajectory matching. We instantiate this framework as the ClawForge-Bench (17 scenarios, 6 ability categories). Results across seven frontier models show that the best model reaches only 45.3% strict accuracy, wrong-state replacement remains below 17\% for all models, and the widest model separation (17% to 90%) is driven by whether agents inspect existing state before acting. Partial-credit and step-efficiency analyses further reveal that many failures are near-miss closures rather than early breakdowns, and that models exhibit qualitatively different failure styles under state conflict.

  • 11 authors
·
May 12

AstaBench: Rigorous Benchmarking of AI Agents with a Scientific Research Suite

AI agents hold the potential to revolutionize scientific productivity by automating literature reviews, replicating experiments, analyzing data, and even proposing new directions of inquiry; indeed, there are now many such agents, ranging from general-purpose "deep research" systems to specialized science-specific agents, such as AI Scientist and AIGS. Rigorous evaluation of these agents is critical for progress. Yet existing benchmarks fall short on several fronts: they (1) fail to provide holistic, product-informed measures of real-world use cases such as science research; (2) lack reproducible agent tools necessary for a controlled comparison of core agentic capabilities; (3) do not account for confounding variables such as model cost and tool access; (4) do not provide standardized interfaces for quick agent prototyping and evaluation; and (5) lack comprehensive baseline agents necessary to identify true advances. In response, we define principles and tooling for more rigorously benchmarking agents. Using these, we present AstaBench, a suite that provides the first holistic measure of agentic ability to perform scientific research, comprising 2400+ problems spanning the entire scientific discovery process and multiple scientific domains, and including many problems inspired by actual user requests to deployed Asta agents. Our suite comes with the first scientific research environment with production-grade search tools that enable controlled, reproducible evaluation, better accounting for confounders. Alongside, we provide a comprehensive suite of nine science-optimized classes of Asta agents and numerous baselines. Our extensive evaluation of 57 agents across 22 agent classes reveals several interesting findings, most importantly that despite meaningful progress on certain individual aspects, AI remains far from solving the challenge of science research assistance.

  • 39 authors
·
Oct 24, 2025 1

Holistic Agent Leaderboard: The Missing Infrastructure for AI Agent Evaluation

AI agents have been developed for complex real-world tasks from coding to customer service. But AI agent evaluations suffer from many challenges that undermine our understanding of how well agents really work. We introduce the Holistic Agent Leaderboard (HAL) to address these challenges. We make three main contributions. First, we provide a standardized evaluation harness that orchestrates parallel evaluations across hundreds of VMs, reducing evaluation time from weeks to hours while eliminating common implementation bugs. Second, we conduct three-dimensional analysis spanning models, scaffolds, and benchmarks. We validate the harness by conducting 21,730 agent rollouts across 9 models and 9 benchmarks in coding, web navigation, science, and customer service with a total cost of about $40,000. Our analysis reveals surprising insights, such as higher reasoning effort reducing accuracy in the majority of runs. Third, we use LLM-aided log inspection to uncover previously unreported behaviors, such as searching for the benchmark on HuggingFace instead of solving a task, or misusing credit cards in flight booking tasks. We share all agent logs, comprising 2.5B tokens of language model calls, to incentivize further research into agent behavior. By standardizing how the field evaluates agents and addressing common pitfalls in agent evaluation, we hope to shift the focus from agents that ace benchmarks to agents that work reliably in the real world.

  • 31 authors
·
Oct 12, 2025

CORE-Bench: Fostering the Credibility of Published Research Through a Computational Reproducibility Agent Benchmark

AI agents have the potential to aid users on a variety of consequential tasks, including conducting scientific research. To spur the development of useful agents, we need benchmarks that are challenging, but more crucially, directly correspond to real-world tasks of interest. This paper introduces such a benchmark, designed to measure the accuracy of AI agents in tackling a crucial yet surprisingly challenging aspect of scientific research: computational reproducibility. This task, fundamental to the scientific process, involves reproducing the results of a study using the provided code and data. We introduce CORE-Bench (Computational Reproducibility Agent Benchmark), a benchmark consisting of 270 tasks based on 90 scientific papers across three disciplines (computer science, social science, and medicine). Tasks in CORE-Bench consist of three difficulty levels and include both language-only and vision-language tasks. We provide an evaluation system to measure the accuracy of agents in a fast and parallelizable way, saving days of evaluation time for each run compared to a sequential implementation. We evaluated two baseline agents: the general-purpose AutoGPT and a task-specific agent called CORE-Agent. We tested both variants using two underlying language models: GPT-4o and GPT-4o-mini. The best agent achieved an accuracy of 21% on the hardest task, showing the vast scope for improvement in automating routine scientific tasks. Having agents that can reproduce existing work is a necessary step towards building agents that can conduct novel research and could verify and improve the performance of other research agents. We hope that CORE-Bench can improve the state of reproducibility and spur the development of future research agents.

  • 5 authors
·
Sep 17, 2024 2

Mobile-Bench: An Evaluation Benchmark for LLM-based Mobile Agents

With the remarkable advancements of large language models (LLMs), LLM-based agents have become a research hotspot in human-computer interaction. However, there is a scarcity of benchmarks available for LLM-based mobile agents. Benchmarking these agents generally faces three main challenges: (1) The inefficiency of UI-only operations imposes limitations to task evaluation. (2) Specific instructions within a singular application lack adequacy for assessing the multi-dimensional reasoning and decision-making capacities of LLM mobile agents. (3) Current evaluation metrics are insufficient to accurately assess the process of sequential actions. To this end, we propose Mobile-Bench, a novel benchmark for evaluating the capabilities of LLM-based mobile agents. First, we expand conventional UI operations by incorporating 103 collected APIs to accelerate the efficiency of task completion. Subsequently, we collect evaluation data by combining real user queries with augmentation from LLMs. To better evaluate different levels of planning capabilities for mobile agents, our data is categorized into three distinct groups: SAST, SAMT, and MAMT, reflecting varying levels of task complexity. Mobile-Bench comprises 832 data entries, with more than 200 tasks specifically designed to evaluate multi-APP collaboration scenarios. Furthermore, we introduce a more accurate evaluation metric, named CheckPoint, to assess whether LLM-based mobile agents reach essential points during their planning and reasoning steps.

  • 11 authors
·
Jul 1, 2024

Mobile GUI Agents under Real-world Threats: Are We There Yet?

Recent years have witnessed a rapid development of mobile GUI agents powered by large language models (LLMs), which can autonomously execute diverse device-control tasks based on natural language instructions. The increasing accuracy of these agents on standard benchmarks has raised expectations for large-scale real-world deployment, and there are already several commercial agents released and used by early adopters. However, are we really ready for GUI agents integrated into our daily devices as system building blocks? We argue that an important pre-deployment validation is missing to examine whether the agents can maintain their performance under real-world threats. Specifically, unlike existing common benchmarks that are based on simple static app contents (they have to do so to ensure environment consistency between different tests), real-world apps are filled with contents from untrustworthy third parties, such as advertisement emails, user-generated posts and medias, etc. ... To this end, we introduce a scalable app content instrumentation framework to enable flexible and targeted content modifications within existing applications. Leveraging this framework, we create a test suite comprising both a dynamic task execution environment and a static dataset of challenging GUI states. The dynamic environment encompasses 122 reproducible tasks, and the static dataset consists of over 3,000 scenarios constructed from commercial apps. We perform experiments on both open-source and commercial GUI agents. Our findings reveal that all examined agents can be significantly degraded due to third-party contents, with an average misleading rate of 42.0% and 36.1% in dynamic and static environments respectively. The framework and benchmark has been released at https://agenthazard.github.io.

SWE-fficiency: Can Language Models Optimize Real-World Repositories on Real Workloads?

Optimizing the performance of large-scale software repositories demands expertise in code reasoning and software engineering (SWE) to reduce runtime while preserving program correctness. However, most benchmarks emphasize what to fix rather than how to fix code. We introduce SWE-fficiency, a benchmark for evaluating repository-level performance optimization on real workloads. Our suite contains 498 tasks across nine widely used data-science, machine-learning, and HPC repositories (e.g., numpy, pandas, scipy): given a complete codebase and a slow workload, an agent must investigate code semantics, localize bottlenecks and relevant tests, and produce a patch that matches or exceeds expert speedup while passing the same unit tests. To enable this how-to-fix evaluation, our automated pipeline scrapes GitHub pull requests for performance-improving edits, combining keyword filtering, static analysis, coverage tooling, and execution validation to both confirm expert speedup baselines and identify relevant repository unit tests. Empirical evaluation of state-of-the-art agents reveals significant underperformance. On average, agents achieve less than 0.15x the expert speedup: agents struggle in localizing optimization opportunities, reasoning about execution across functions, and maintaining correctness in proposed edits. We release the benchmark and accompanying data pipeline to facilitate research on automated performance engineering and long-horizon software reasoning.

  • 8 authors
·
Nov 8, 2025 2

EVA-Bench: A New End-to-end Framework for Evaluating Voice Agents

Voice agents, artificial intelligence systems that conduct spoken conversations to complete tasks, are increasingly deployed across enterprise applications. However, no existing benchmark jointly addresses two core evaluation challenges: generating realistic simulated conversations, and measuring quality across the full scope of voice-specific failure modes. We present EVA-Bench, an end-to-end evaluation framework that addresses both. On the simulation side, EVA-Bench orchestrates bot-to-bot audio conversations over dynamic multi-turn dialogues, with automatic simulation validation that detects user simulator error and appropriately regenerates conversations before scoring. On the measurement side, EVA-Bench introduces two composite metrics: EVA-A (Accuracy), capturing task completion, faithfulness, and audio-level speech fidelity; and EVA-X (Experience), capturing conversation progression, spoken conciseness, and turn-taking timing. Both metrics apply to different agent architectures, enabling direct cross-architecture comparison. EVA-Bench includes 213 scenarios across three enterprise domains, a controlled perturbation suite for accent and noise robustness, and pass@1, pass@k, pass^k measurements that distinguish peak from reliable capability. Across 12 systems spanning all three architectures, we find: (1) no system simultaneously exceeds 0.5 on both EVA-A pass@1 and EVA-X pass@1; (2) peak and reliable performance diverge substantially (median pass@k - pass^k gap of 0.44 on EVA-A); and (3) accent and noise perturbations expose substantial robustness gaps, with effects varying across architectures, systems, and metrics (mean up to 0.314). We release the full framework, evaluation suite, and benchmark data under an open-source license.

ServiceNow-AI ServiceNow-AI
·
May 12 4

RExBench: Can coding agents autonomously implement AI research extensions?

Agents based on Large Language Models (LLMs) have shown promise for performing sophisticated software engineering tasks autonomously. In addition, there has been progress towards developing agents that can perform parts of the research pipeline in machine learning and the natural sciences. We argue that research extension and its implementation is a critical capability for such systems, and introduce RExBench to support the evaluation of this capability. RExBench is a benchmark consisting of 12 realistic research experiment implementation tasks that aim to investigate research hypotheses that have not previously been implemented. Each task is set up as an extension to an existing research paper and codebase, accompanied by domain expert-written instructions. RExBench is robust to data contamination, and supports an automatic evaluation infrastructure that executes agent outputs to determine whether the success criteria are met. We use this benchmark to evaluate nine LLM agents implemented using three different frameworks: aider, Claude Code, and OpenHands. We find that all agents evaluated fail to autonomously implement the majority of the extensions. Although the success rate improves with additional human-written hints, the best performance under this setting remains below 40%. This indicates that current agents are still short of being able to handle realistic research extension tasks without substantial human guidance.

  • 7 authors
·
Jun 27, 2025 1

EXP-Bench: Can AI Conduct AI Research Experiments?

Automating AI research holds immense potential for accelerating scientific progress, yet current AI agents struggle with the complexities of rigorous, end-to-end experimentation. We introduce EXP-Bench, a novel benchmark designed to systematically evaluate AI agents on complete research experiments sourced from influential AI publications. Given a research question and incomplete starter code, EXP-Bench challenges AI agents to formulate hypotheses, design and implement experimental procedures, execute them, and analyze results. To enable the creation of such intricate and authentic tasks with high-fidelity, we design a semi-autonomous pipeline to extract and structure crucial experimental details from these research papers and their associated open-source code. With the pipeline, EXP-Bench curated 461 AI research tasks from 51 top-tier AI research papers. Evaluations of leading LLM-based agents, such as OpenHands and IterativeAgent on EXP-Bench demonstrate partial capabilities: while scores on individual experimental aspects such as design or implementation correctness occasionally reach 20-35%, the success rate for complete, executable experiments was a mere 0.5%. By identifying these bottlenecks and providing realistic step-by-step experiment procedures, EXP-Bench serves as a vital tool for future AI agents to improve their ability to conduct AI research experiments. EXP-Bench is open-sourced at https://github.com/Just-Curieous/Curie/tree/main/benchmark/exp_bench.

  • 13 authors
·
May 30, 2025 3

FDABench: A Benchmark for Data Agents on Analytical Queries over Heterogeneous Data

The growing demand for data-driven decision-making has created an urgent need for data agents that can integrate structured and unstructured data for analysis. While data agents show promise for enabling users to perform complex analytics tasks, this field still suffers from three critical limitations: first, comprehensive data agent benchmarks remain absent due to the difficulty of designing test cases that evaluate agents' abilities across multi-source analytical tasks; second, constructing reliable test cases that combine structured and unstructured data remains costly and prohibitively complex; third, existing benchmarks exhibit limited adaptability and generalizability, resulting in narrow evaluation scope. To address these challenges, we present FDABench, the first data agent benchmark specifically designed for evaluating agents in multi-source data analytical scenarios. Our contributions include: (i) we construct a standardized benchmark with 2,007 diverse tasks across different data sources, domains, difficulty levels, and task types to comprehensively evaluate data agent performance; (ii) we design an agent-expert collaboration framework ensuring reliable and efficient benchmark construction over heterogeneous data; (iii) we equip FDABench with robust generalization capabilities across diverse target systems and frameworks. We use FDABench to evaluate various data agent systems, revealing that each system exhibits distinct advantages and limitations regarding response quality, accuracy, latency, and token cost.

  • 7 authors
·
Sep 2, 2025

OdysseyBench: Evaluating LLM Agents on Long-Horizon Complex Office Application Workflows

Autonomous agents powered by large language models (LLMs) are increasingly deployed in real-world applications requiring complex, long-horizon workflows. However, existing benchmarks predominantly focus on atomic tasks that are self-contained and independent, failing to capture the long-term contextual dependencies and multi-interaction coordination required in realistic scenarios. To address this gap, we introduce OdysseyBench, a comprehensive benchmark for evaluating LLM agents on long-horizon workflows across diverse office applications including Word, Excel, PDF, Email, and Calendar. Our benchmark comprises two complementary splits: OdysseyBench+ with 300 tasks derived from real-world use cases, and OdysseyBench-Neo with 302 newly synthesized complex tasks. Each task requires agent to identify essential information from long-horizon interaction histories and perform multi-step reasoning across various applications. To enable scalable benchmark creation, we propose HomerAgents, a multi-agent framework that automates the generation of long-horizon workflow benchmarks through systematic environment exploration, task generation, and dialogue synthesis. Our extensive evaluation demonstrates that OdysseyBench effectively challenges state-of-the-art LLM agents, providing more accurate assessment of their capabilities in complex, real-world contexts compared to existing atomic task benchmarks. We believe that OdysseyBench will serve as a valuable resource for advancing the development and evaluation of LLM agents in real-world productivity scenarios. In addition, we release OdysseyBench and HomerAgents to foster research along this line.

  • 6 authors
·
Aug 12, 2025

Claw-Eval-Live: A Live Agent Benchmark for Evolving Real-World Workflows

LLM agents are expected to complete end-to-end units of work across software tools, business services, and local workspaces. Yet many agent benchmarks freeze a curated task set at release time and grade mainly the final response, making it difficult to evaluate agents against evolving workflow demand or verify whether a task was executed. We introduce Claw-Eval-Live, a live benchmark for workflow agents that separates a refreshable signal layer, updated across releases from public workflow-demand signals, from a reproducible, time-stamped release snapshot. Each release is constructed from public workflow-demand signals, with ClawHub Top-500 skills used in the current release, and materialized as controlled tasks with fixed fixtures, services, workspaces, and graders. For grading, Claw-Eval-Live records execution traces, audit logs, service state, and post-run workspace artifacts, using deterministic checks when evidence is sufficient and structured LLM judging only for semantic dimensions. The release contains 105 tasks spanning controlled business services and local workspace repair, and evaluates 13 frontier models under a shared public pass rule. Experiments reveal that reliable workflow automation remains far from solved: the leading model passes only 66.7% of tasks and no model reaches 70%. Failures are structured by task family and execution surface, with HR, management, and multi-system business workflows as persistent bottlenecks and local workspace repair comparatively easier but unsaturated. Leaderboard rank alone is insufficient because models with similar pass rates can diverge in overall completion, and task-level discrimination concentrates in a middle band of tasks. Claw-Eval-Live suggests that workflow-agent evaluation should be grounded twice, in fresh external demand and in verifiable agent action.

  • 11 authors
·
Apr 29 2

CRMArena: Understanding the Capacity of LLM Agents to Perform Professional CRM Tasks in Realistic Environments

Customer Relationship Management (CRM) systems are vital for modern enterprises, providing a foundation for managing customer interactions and data. Integrating AI agents into CRM systems can automate routine processes and enhance personalized service. However, deploying and evaluating these agents is challenging due to the lack of realistic benchmarks that reflect the complexity of real-world CRM tasks. To address this issue, we introduce CRMArena, a novel benchmark designed to evaluate AI agents on realistic tasks grounded in professional work environments. Following guidance from CRM experts and industry best practices, we designed CRMArena with nine customer service tasks distributed across three personas: service agent, analyst, and manager. The benchmark includes 16 commonly used industrial objects (e.g., account, order, knowledge article, case) with high interconnectivity, along with latent variables (e.g., complaint habits, policy violations) to simulate realistic data distributions. Experimental results reveal that state-of-the-art LLM agents succeed in less than 40% of the tasks with ReAct prompting, and less than 55% even with function-calling abilities. Our findings highlight the need for enhanced agent capabilities in function-calling and rule-following to be deployed in real-world work environments. CRMArena is an open challenge to the community: systems that can reliably complete tasks showcase direct business value in a popular work environment.

  • 9 authors
·
Nov 4, 2024

DrafterBench: Benchmarking Large Language Models for Tasks Automation in Civil Engineering

Large Language Model (LLM) agents have shown great potential for solving real-world problems and promise to be a solution for tasks automation in industry. However, more benchmarks are needed to systematically evaluate automation agents from an industrial perspective, for example, in Civil Engineering. Therefore, we propose DrafterBench for the comprehensive evaluation of LLM agents in the context of technical drawing revision, a representation task in civil engineering. DrafterBench contains twelve types of tasks summarized from real-world drawing files, with 46 customized functions/tools and 1920 tasks in total. DrafterBench is an open-source benchmark to rigorously test AI agents' proficiency in interpreting intricate and long-context instructions, leveraging prior knowledge, and adapting to dynamic instruction quality via implicit policy awareness. The toolkit comprehensively assesses distinct capabilities in structured data comprehension, function execution, instruction following, and critical reasoning. DrafterBench offers detailed analysis of task accuracy and error statistics, aiming to provide deeper insight into agent capabilities and identify improvement targets for integrating LLMs in engineering applications. Our benchmark is available at https://github.com/Eason-Li-AIS/DrafterBench, with the test set hosted at https://huggingface.co/datasets/Eason666/DrafterBench.

  • 3 authors
·
Jul 15, 2025 1

Agent-ValueBench: A Comprehensive Benchmark for Evaluating Agent Values

Autonomous agents have rapidly matured as task executors and seen widespread deployment via harnesses such as OpenClaw. Safety concerns have rightly drawn growing research attention, and beneath them lie the values silently steering agent behavior. Existing value benchmarks, however, remain confined to LLMs, leaving agent values largely uncharted. From intuitive, empirical, and theoretical vantage points, we show that an agent's values diverge from those of its underlying LLM, and the agentic modality further introduces dataset-, evaluation-, and system-level challenges absent from text-only protocols. We close this gap with Agent-ValueBench, the first benchmark dedicated to agent values. It features 394 executable environments across 16 domains, offering 4,335 value-conflict tasks that cover 28 value systems and 332 dimensions. Every instance is co-synthesized through our purpose-built end-to-end pipeline and curated per-instance by professional psychologists. Each task ships with two pole-aligned golden trajectories whose checkpoints anchor a trajectory-level rubric-based judge. Benchmarking 14 frontier proprietary and open-weights models across 4 mainstream harnesses, we uncover three concerted findings. Agent values first manifest as a Value Tide of cross-model homogeneity beneath interpretable counter-currents. This tide bends non-additively under harness pull, and yet more decisively under deliberate steering via embedded skills. Together these results signal that the agent-alignment lever is shifting from classical model alignment and prompt steering toward harness alignment and skill steering.

ClawArena: Benchmarking AI Agents in Evolving Information Environments

AI agents deployed as persistent assistants must maintain correct beliefs as their information environment evolves. In practice, evidence is scattered across heterogeneous sources that often contradict one another, new information can invalidate earlier conclusions, and user preferences surface through corrections rather than explicit instructions. Existing benchmarks largely assume static, single-authority settings and do not evaluate whether agents can keep up with this complexity. We introduce ClawArena, a benchmark for evaluating AI agents in evolving information environments. Each scenario maintains a complete hidden ground truth while exposing the agent only to noisy, partial, and sometimes contradictory traces across multi-channel sessions, workspace files, and staged updates. Evaluation is organized around three coupled challenges: multi-source conflict reasoning, dynamic belief revision, and implicit personalization, whose interactions yield a 14-category question taxonomy. Two question formats, multi-choice (set-selection) and shell-based executable checks, test both reasoning and workspace grounding. The current release contains 64 scenarios across 8 professional domains, totaling 1{,}879 evaluation rounds and 365 dynamic updates. Experiments on five agent frameworks and five language models show that both model capability (15.4% range) and framework design (9.2%) substantially affect performance, that self-evolving skill frameworks can partially close model-capability gaps, and that belief revision difficulty is determined by update design strategy rather than the mere presence of updates. Code is available at https://github.com/aiming-lab/ClawArena.

TheAgentCompany: Benchmarking LLM Agents on Consequential Real World Tasks

We interact with computers on an everyday basis, be it in everyday life or work, and many aspects of work can be done entirely with access to a computer and the Internet. At the same time, thanks to improvements in large language models (LLMs), there has also been a rapid development in AI agents that interact with and affect change in their surrounding environments. But how performant are AI agents at helping to accelerate or even autonomously perform work-related tasks? The answer to this question has important implications for both industry looking to adopt AI into their workflows, and for economic policy to understand the effects that adoption of AI may have on the labor market. To measure the progress of these LLM agents' performance on performing real-world professional tasks, in this paper, we introduce TheAgentCompany, an extensible benchmark for evaluating AI agents that interact with the world in similar ways to those of a digital worker: by browsing the Web, writing code, running programs, and communicating with other coworkers. We build a self-contained environment with internal web sites and data that mimics a small software company environment, and create a variety of tasks that may be performed by workers in such a company. We test baseline agents powered by both closed API-based and open-weights language models (LMs), and find that with the most competitive agent, 24% of the tasks can be completed autonomously. This paints a nuanced picture on task automation with LM agents -- in a setting simulating a real workplace, a good portion of simpler tasks could be solved autonomously, but more difficult long-horizon tasks are still beyond the reach of current systems.

  • 21 authors
·
Dec 18, 2024 2

Claw-Eval: Toward Trustworthy Evaluation of Autonomous Agents

Large language models are increasingly deployed as autonomous agents executing multi-step workflows in real-world software environments. However, existing agent benchmarks suffer from three critical limitations: (1) trajectory-opaque grading that checks only final outputs, (2) underspecified safety and robustness evaluation, and (3) narrow modality coverage and interaction paradigms. We introduce Claw-Eval, an end-to-end evaluation suite addressing all three gaps. It comprises 300 human-verified tasks spanning 9 categories across three groups (general service orchestration, multimodal perception and generation, and multi-turn professional dialogue). Every agent action is recorded through three independent evidence channels (execution traces, audit logs, and environment snapshots), enabling trajectory-aware grading over 2,159 fine-grained rubric items. The scoring protocol evaluates Completion, Safety, and Robustness, reporting Average Score, Pass@k, and Pass^k across three trials to distinguish genuine capability from lucky outcomes. Experiments on 14 frontier models reveal that: (1) trajectory-opaque evaluation is systematically unreliable, missing 44% of safety violations and 13% of robustness failures that our hybrid pipeline catches; (2) controlled error injection primarily degrades consistency rather than peak capability, with Pass^3 dropping up to 24% while Pass@3 remains stable; (3) multimodal performance varies sharply, with most models performing poorer on video than on document or image, and no single model dominating across all modalities. Beyond benchmarking, Claw-Eval highlights actionable directions for agent development, shedding light on what it takes to build agents that are not only capable but reliably deployable.

claw-eval Claw-Eval
·
Apr 6 5

SWE Context Bench: A Benchmark for Context Learning in Coding

Large language models are increasingly used as programming agents for repository level software engineering tasks. While recent benchmarks evaluate correctness in realistic codebases, they largely treat tasks as independent and do not assess whether agents can reuse experience across related problems. As a result, the ability of agents to accumulate, retrieve, and apply prior experience, as well as the efficiency gains from such reuse, remains difficult to measure. We introduce SWE-ContextBench, a benchmark designed to explicitly evaluate experience reuse in programming agents. Built on SWE-Bench Lite, SWE-ContextBench augments 300 base tasks with 99 related tasks derived from real dependency and reference relationships among GitHub issues and pull requests, forming task sequences with shared context. The benchmark evaluates agents along three complementary dimensions: prediction accuracy, time efficiency, and cost efficiency. Using SWE-ContextBench, we study multiple experience reuse settings, including oracle guided and autonomous retrieval, as well as full execution trajectories and compact summaries. Our results show that correctly selected summarized experience improves resolution accuracy and substantially reduces runtime and token cost, particularly on harder tasks. In contrast, unfiltered or incorrectly selected experience provides limited or negative benefits. These findings highlight the importance of experience representation and retrieval quality, and position SWE-ContextBench as a principled benchmark for studying experience reuse in programming agents.

  • 3 authors
·
Feb 9

HWE-Bench: Benchmarking LLM Agents on Real-World Hardware Bug Repair Tasks

Existing benchmarks for hardware design primarily evaluate Large Language Models (LLMs) on isolated, component-level tasks such as generating HDL modules from specifications, leaving repository-scale evaluation unaddressed. We introduce HWE-Bench, the first large-scale, repository-level benchmark for evaluating LLM agents on real-world hardware bug repair tasks. HWE-Bench comprises 417 task instances derived from real historical bug-fix pull requests across six major open-source projects spanning both Verilog/SystemVerilog and Chisel, covering RISC-V cores, SoCs, and security roots-of-trust. Each task is grounded in a fully containerized environment where the agent must resolve a real bug report, with correctness validated through the project's native simulation and regression flows. The benchmark is built through a largely automated pipeline that enables efficient expansion to new repositories. We evaluate seven LLMs with four agent frameworks and find that the best agent resolves 70.7% of tasks overall, with performance exceeding 90% on smaller cores but dropping below 65% on complex SoC-level projects. We observe larger performance gaps across models than commonly reported on software benchmarks, and difficulty is driven by project scope and bug-type distribution rather than code size alone. Our failure analysis traces agent failures to three stages of the debugging process: fault localization, hardware-semantic reasoning, and cross-artifact coordination across RTL, configuration, and verification components, providing concrete directions for developing more capable hardware-aware agents.

  • 5 authors
·
Apr 15

TimeSeriesGym: A Scalable Benchmark for (Time Series) Machine Learning Engineering Agents

We introduce TimeSeriesGym, a scalable benchmarking framework for evaluating Artificial Intelligence (AI) agents on time series machine learning engineering challenges. Existing benchmarks lack scalability, focus narrowly on model building in well-defined settings, and evaluate only a limited set of research artifacts (e.g., CSV submission files). To make AI agent benchmarking more relevant to the practice of machine learning engineering, our framework scales along two critical dimensions. First, recognizing that effective ML engineering requires a range of diverse skills, TimeSeriesGym incorporates challenges from diverse sources spanning multiple domains and tasks. We design challenges to evaluate both isolated capabilities (including data handling, understanding research repositories, and code translation) and their combinations, and rather than addressing each challenge independently, we develop tools that support designing multiple challenges at scale. Second, we implement evaluation mechanisms for multiple research artifacts, including submission files, code, and models, using both precise numeric measures and more flexible LLM-based evaluation approaches. This dual strategy balances objective assessment with contextual judgment. Although our initial focus is on time series applications, our framework can be readily extended to other data modalities, broadly enhancing the comprehensiveness and practical utility of agentic AI evaluation. We open-source our benchmarking framework to facilitate future research on the ML engineering capabilities of AI agents.

  • 6 authors
·
May 19, 2025

From LLM Reasoning to Autonomous AI Agents: A Comprehensive Review

Large language models and autonomous AI agents have evolved rapidly, resulting in a diverse array of evaluation benchmarks, frameworks, and collaboration protocols. However, the landscape remains fragmented and lacks a unified taxonomy or comprehensive survey. Therefore, we present a side-by-side comparison of benchmarks developed between 2019 and 2025 that evaluate these models and agents across multiple domains. In addition, we propose a taxonomy of approximately 60 benchmarks that cover general and academic knowledge reasoning, mathematical problem-solving, code generation and software engineering, factual grounding and retrieval, domain-specific evaluations, multimodal and embodied tasks, task orchestration, and interactive assessments. Furthermore, we review AI-agent frameworks introduced between 2023 and 2025 that integrate large language models with modular toolkits to enable autonomous decision-making and multi-step reasoning. Moreover, we present real-world applications of autonomous AI agents in materials science, biomedical research, academic ideation, software engineering, synthetic data generation, chemical reasoning, mathematical problem-solving, geographic information systems, multimedia, healthcare, and finance. We then survey key agent-to-agent collaboration protocols, namely the Agent Communication Protocol (ACP), the Model Context Protocol (MCP), and the Agent-to-Agent Protocol (A2A). Finally, we discuss recommendations for future research, focusing on advanced reasoning strategies, failure modes in multi-agent LLM systems, automated scientific discovery, dynamic tool integration via reinforcement learning, integrated search capabilities, and security vulnerabilities in agent protocols.

  • 3 authors
·
Apr 28, 2025

AI Agent Systems: Architectures, Applications, and Evaluation

AI agents -- systems that combine foundation models with reasoning, planning, memory, and tool use -- are rapidly becoming a practical interface between natural-language intent and real-world computation. This survey synthesizes the emerging landscape of AI agent architectures across: (i) deliberation and reasoning (e.g., chain-of-thought-style decomposition, self-reflection and verification, and constraint-aware decision making), (ii) planning and control (from reactive policies to hierarchical and multi-step planners), and (iii) tool calling and environment interaction (retrieval, code execution, APIs, and multimodal perception). We organize prior work into a unified taxonomy spanning agent components (policy/LLM core, memory, world models, planners, tool routers, and critics), orchestration patterns (single-agent vs.\ multi-agent; centralized vs.\ decentralized coordination), and deployment settings (offline analysis vs.\ online interactive assistance; safety-critical vs.\ open-ended tasks). We discuss key design trade-offs -- latency vs.\ accuracy, autonomy vs.\ controllability, and capability vs.\ reliability -- and highlight how evaluation is complicated by non-determinism, long-horizon credit assignment, tool and environment variability, and hidden costs such as retries and context growth. Finally, we summarize measurement and benchmarking practices (task suites, human preference and utility metrics, success under constraints, robustness and security) and identify open challenges including verification and guardrails for tool actions, scalable memory and context management, interpretability of agent decisions, and reproducible evaluation under realistic workloads.

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Jan 4