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May 18

Sampling Is All You Need on Modeling Long-Term User Behaviors for CTR Prediction

Rich user behavior data has been proven to be of great value for Click-Through Rate (CTR) prediction applications, especially in industrial recommender, search, or advertising systems. However, it's non-trivial for real-world systems to make full use of long-term user behaviors due to the strict requirements of online serving time. Most previous works adopt the retrieval-based strategy, where a small number of user behaviors are retrieved first for subsequent attention. However, the retrieval-based methods are sub-optimal and would cause more or less information losses, and it's difficult to balance the effectiveness and efficiency of the retrieval algorithm. In this paper, we propose SDIM (Sampling-based Deep Interest Modeling), a simple yet effective sampling-based end-to-end approach for modeling long-term user behaviors. We sample from multiple hash functions to generate hash signatures of the candidate item and each item in the user behavior sequence, and obtain the user interest by directly gathering behavior items associated with the candidate item with the same hash signature. We show theoretically and experimentally that the proposed method performs on par with standard attention-based models on modeling long-term user behaviors, while being sizable times faster. We also introduce the deployment of SDIM in our system. Specifically, we decouple the behavior sequence hashing, which is the most time-consuming part, from the CTR model by designing a separate module named BSE (behavior Sequence Encoding). BSE is latency-free for the CTR server, enabling us to model extremely long user behaviors. Both offline and online experiments are conducted to demonstrate the effectiveness of SDIM. SDIM now has been deployed online in the search system of Meituan APP.

  • 7 authors
·
May 20, 2022

HiconAgent: History Context-aware Policy Optimization for GUI Agents

Graphical User Interface (GUI) agents require effective use of historical context to perform sequential navigation tasks. While incorporating past actions and observations can improve decision making, naive use of full history leads to excessive computational overhead and distraction from irrelevant information. To address this, we introduce HiconAgent, a GUI agent trained with History Context-aware Policy Optimization (HCPO) for efficient and effective utilization of historical information. HCPO optimizes history usage in both sampling and policy updates through two complementary components: (1) Dynamic Context Sampling (DCS) presents the agent with variable length histories during sampling, enabling adaptive use of the most relevant context; (2) Anchor-guided History Compression (AHC) refines the policy update phase with a dual branch strategy where the compressed branch removes history observations while keeping history actions as information flow anchors. The compressed and uncompressed branches are coupled through a history-enhanced alignment loss to enforce consistent history usage while maintaining efficiency. Experiments on mainstream GUI navigation benchmarks demonstrate strong performance. Despite being smaller, HiconAgent-3B outperforms GUI-R1-7B by +8.46 percent grounding accuracy and +11.32 percent step success rate on GUI-Odyssey, while achieving comparable results on AndroidControl and AITW with up to 2.47x computational speedup and 60 percent FLOPs reduction.

  • 9 authors
·
Dec 1, 2025 2

One Chatbot Per Person: Creating Personalized Chatbots based on Implicit User Profiles

Personalized chatbots focus on endowing chatbots with a consistent personality to behave like real users, give more informative responses, and further act as personal assistants. Existing personalized approaches tried to incorporate several text descriptions as explicit user profiles. However, the acquisition of such explicit profiles is expensive and time-consuming, thus being impractical for large-scale real-world applications. Moreover, the restricted predefined profile neglects the language behavior of a real user and cannot be automatically updated together with the change of user interests. In this paper, we propose to learn implicit user profiles automatically from large-scale user dialogue history for building personalized chatbots. Specifically, leveraging the benefits of Transformer on language understanding, we train a personalized language model to construct a general user profile from the user's historical responses. To highlight the relevant historical responses to the input post, we further establish a key-value memory network of historical post-response pairs, and build a dynamic post-aware user profile. The dynamic profile mainly describes what and how the user has responded to similar posts in history. To explicitly utilize users' frequently used words, we design a personalized decoder to fuse two decoding strategies, including generating a word from the generic vocabulary and copying one word from the user's personalized vocabulary. Experiments on two real-world datasets show the significant improvement of our model compared with existing methods. Our code is available at https://github.com/zhengyima/DHAP

  • 5 authors
·
Aug 20, 2021

BrowserAgent: Building Web Agents with Human-Inspired Web Browsing Actions

Efficiently solving real-world problems with LLMs increasingly hinges on their ability to interact with dynamic web environments and autonomously acquire external information. While recent research like Search-R1 and WebDancer demonstrates strong performance in solving web tasks, they heavily rely on additional tools to convert the interactive web environment into static text content. This is in contrast to human browsing behaviors, which involve diverse interactions with the browser, such as scrolling, clicking, and typing. In this paper, we propose BrowserAgent, a more interactive agent that solves complex tasks through human-inspired browser actions. BrowserAgent operates directly on raw web pages via Playwright through a set of predefined browser actions. We adopt a two-stage training (Supervised Fine-Tuning (SFT) and Rejection Fine-Tuning (RFT)) to improve the model's generalization abilities. Despite using significantly less training data than Search-R1, BrowserAgent achieves more competitive results across different Open-QA tasks. Additionally, we introduce an explicit memory mechanism to store key conclusions across steps, further enhancing the model's reasoning capabilities for long-horizon tasks. Notably, BrowserAgent-7B can achieve around 20\% improvement over Search-R1 on multi-hop QA tasks like HotpotQA, 2Wiki, and Bamboogle. These results indicate that BrowserAgent can serve as a more advanced framework for more interactive and scalable web agents.

TIGER-Lab TIGER-Lab
·
Oct 12, 2025 2

Agentic Search in the Wild: Intents and Trajectory Dynamics from 14M+ Real Search Requests

LLM-powered search agents are increasingly being used for multi-step information seeking tasks, yet the IR community lacks empirical understanding of how agentic search sessions unfold and how retrieved evidence is used. This paper presents a large-scale log analysis of agentic search based on 14.44M search requests (3.97M sessions) collected from DeepResearchGym, i.e. an open-source search API accessed by external agentic clients. We sessionize the logs, assign session-level intents and step-wise query-reformulation labels using LLM-based annotation, and propose Context-driven Term Adoption Rate (CTAR) to quantify whether newly introduced query terms are traceable to previously retrieved evidence. Our analyses reveal distinctive behavioral patterns. First, over 90% of multi-turn sessions contain at most ten steps, and 89% of inter-step intervals fall under one minute. Second, behavior varies by intent. Fact-seeking sessions exhibit high repetition that increases over time, while sessions requiring reasoning sustain broader exploration. Third, agents reuse evidence across steps. On average, 54% of newly introduced query terms appear in the accumulated evidence context, with contributions from earlier steps beyond the most recent retrieval. The findings suggest that agentic search may benefit from repetition-aware early stopping, intent-adaptive retrieval budgets, and explicit cross-step context tracking. We plan to release the anonymized logs to support future research.

LongMemEval-V2: Evaluating Long-Term Agent Memory Toward Experienced Colleagues

Long-term memory is crucial for agents in specialized web environments, where success depends on recalling interface affordances, state dynamics, workflows, and recurring failure modes. However, existing memory benchmarks for agents mostly focus on user histories, short traces, or downstream task success, leaving open how to directly evaluate whether memory systems effectively internalize environment-specific experience. To address this gap, we introduce LongMemEval-V2 (LME-V2), a benchmark for evaluating whether memory systems can help agents acquire the experience needed to become knowledgeable colleagues in customized environments. LME-V2 contains 451 manually curated questions covering five core memory abilities for web agents: static state recall, dynamic state tracking, workflow knowledge, environment gotchas, and premise awareness. Questions are paired with history trajectories containing up to 500 trajectories and 115M tokens. We use a context gathering formulation: memory systems consume history trajectories and return compact evidence for downstream question answering. We propose a suite of two memory methods: AgentRunbook-R, an efficient RAG-based memory with knowledge pools for raw state observations, events, and strategy notes, and AgentRunbook-C, which stores trajectories as files and invokes a coding agent to gather evidence in an augmented sandbox. Experiments show that AgentRunbook-C achieves the best performance with 72.5% average accuracy, outperforming the strongest RAG baseline (48.5%) and the off-the-shelf coding agent baseline (69.3%). Despite the strong performance gains, coding agent based methods have high latency costs. While AgentRunbook-C advances the accuracy-latency Pareto frontier, substantial room for improvement remains. Together, these results establish LME-V2 as a challenging testbed for developing long-term memory systems for environment experience.

uclanlp UCLA NLP
·
May 11 1

A Simple Yet Strong Baseline for Long-Term Conversational Memory of LLM Agents

LLM-based conversational agents still struggle to maintain coherent, personalized interaction over many sessions: fixed context windows limit how much history can be kept in view, and most external memory approaches trade off between coarse retrieval over large chunks and fine-grained but fragmented views of the dialogue. Motivated by neo-Davidsonian event semantics, we propose an event-centric alternative that represents conversational history as short, event-like propositions which bundle together participants, temporal cues, and minimal local context, rather than as independent relation triples or opaque summaries. In contrast to work that aggressively compresses or forgets past content, our design aims to preserve information in a non-compressive form and make it more accessible, rather than more lossy. Concretely, we instruct an LLM to decompose each session into enriched elementary discourse units (EDUs) -- self-contained statements with normalized entities and source turn attributions -- and organize sessions, EDUs, and their arguments in a heterogeneous graph that supports associative recall. On top of this representation we build two simple retrieval-based variants that use dense similarity search and LLM filtering, with an optional graph-based propagation step to connect and aggregate evidence across related EDUs. Experiments on the LoCoMo and LongMemEval_S benchmarks show that these event-centric memories match or surpass strong baselines, while operating with much shorter QA contexts. Our results suggest that structurally simple, event-level memory provides a principled and practical foundation for long-horizon conversational agents. Our code and data will be released at https://github.com/KevinSRR/EMem.

  • 2 authors
·
Nov 21, 2025

EdgeWisePersona: A Dataset for On-Device User Profiling from Natural Language Interactions

This paper introduces a novel dataset and evaluation benchmark designed to assess and improve small language models deployable on edge devices, with a focus on user profiling from multi-session natural language interactions in smart home environments. At the core of the dataset are structured user profiles, each defined by a set of routines - context-triggered, repeatable patterns of behavior that govern how users interact with their home systems. Using these profiles as input, a large language model (LLM) generates corresponding interaction sessions that simulate realistic, diverse, and context-aware dialogues between users and their devices. The primary task supported by this dataset is profile reconstruction: inferring user routines and preferences solely from interactions history. To assess how well current models can perform this task under realistic conditions, we benchmarked several state-of-the-art compact language models and compared their performance against large foundation models. Our results show that while small models demonstrate some capability in reconstructing profiles, they still fall significantly short of large models in accurately capturing user behavior. This performance gap poses a major challenge - particularly because on-device processing offers critical advantages, such as preserving user privacy, minimizing latency, and enabling personalized experiences without reliance on the cloud. By providing a realistic, structured testbed for developing and evaluating behavioral modeling under these constraints, our dataset represents a key step toward enabling intelligent, privacy-respecting AI systems that learn and adapt directly on user-owned devices.

  • 2 authors
·
May 16, 2025

AntM^{2}C: A Large Scale Dataset For Multi-Scenario Multi-Modal CTR Prediction

Click-through rate (CTR) prediction is a crucial issue in recommendation systems. There has been an emergence of various public CTR datasets. However, existing datasets primarily suffer from the following limitations. Firstly, users generally click different types of items from multiple scenarios, and modeling from multiple scenarios can provide a more comprehensive understanding of users. Existing datasets only include data for the same type of items from a single scenario. Secondly, multi-modal features are essential in multi-scenario prediction as they address the issue of inconsistent ID encoding between different scenarios. The existing datasets are based on ID features and lack multi-modal features. Third, a large-scale dataset can provide a more reliable evaluation of models, fully reflecting the performance differences between models. The scale of existing datasets is around 100 million, which is relatively small compared to the real-world CTR prediction. To address these limitations, we propose AntM^{2}C, a Multi-Scenario Multi-Modal CTR dataset based on industrial data from Alipay. Specifically, AntM^{2}C provides the following advantages: 1) It covers CTR data of 5 different types of items, providing insights into the preferences of users for different items, including advertisements, vouchers, mini-programs, contents, and videos. 2) Apart from ID-based features, AntM^{2}C also provides 2 multi-modal features, raw text and image features, which can effectively establish connections between items with different IDs. 3) AntM^{2}C provides 1 billion CTR data with 200 features, including 200 million users and 6 million items. It is currently the largest-scale CTR dataset available. Based on AntM^{2}C, we construct several typical CTR tasks and provide comparisons with baseline methods. The dataset homepage is available at https://www.atecup.cn/home.

  • 13 authors
·
Aug 30, 2023

Long-Sequence Recommendation Models Need Decoupled Embeddings

Lifelong user behavior sequences, comprising up to tens of thousands of history behaviors, are crucial for capturing user interests and predicting user responses in modern recommendation systems. A two-stage paradigm is typically adopted to handle these long sequences: a few relevant behaviors are first searched from the original long sequences via an attention mechanism in the first stage and then aggregated with the target item to construct a discriminative representation for prediction in the second stage. In this work, we identify and characterize, for the first time, a neglected deficiency in existing long-sequence recommendation models: a single set of embeddings struggles with learning both attention and representation, leading to interference between these two processes. Initial attempts to address this issue using linear projections -- a technique borrowed from language processing -- proved ineffective, shedding light on the unique challenges of recommendation models. To overcome this, we propose the Decoupled Attention and Representation Embeddings (DARE) model, where two distinct embedding tables are initialized and learned separately to fully decouple attention and representation. Extensive experiments and analysis demonstrate that DARE provides more accurate search of correlated behaviors and outperforms baselines with AUC gains up to 0.9% on public datasets and notable online system improvements. Furthermore, decoupling embedding spaces allows us to reduce the attention embedding dimension and accelerate the search procedure by 50% without significant performance impact, enabling more efficient, high-performance online serving.

  • 9 authors
·
Oct 3, 2024

Event-driven Real-time Retrieval in Web Search

Information retrieval in real-time search presents unique challenges distinct from those encountered in classical web search. These challenges are particularly pronounced due to the rapid change of user search intent, which is influenced by the occurrence and evolution of breaking news events, such as earthquakes, elections, and wars. Previous dense retrieval methods, which primarily focused on static semantic representation, lack the capacity to capture immediate search intent, leading to inferior performance in retrieving the most recent event-related documents in time-sensitive scenarios. To address this issue, this paper expands the query with event information that represents real-time search intent. The Event information is then integrated with the query through a cross-attention mechanism, resulting in a time-context query representation. We further enhance the model's capacity for event representation through multi-task training. Since publicly available datasets such as MS-MARCO do not contain any event information on the query side and have few time-sensitive queries, we design an automatic data collection and annotation pipeline to address this issue, which includes ModelZoo-based Coarse Annotation and LLM-driven Fine Annotation processes. In addition, we share the training tricks such as two-stage training and hard negative sampling. Finally, we conduct a set of offline experiments on a million-scale production dataset to evaluate our approach and deploy an A/B testing in a real online system to verify the performance. Extensive experimental results demonstrate that our proposed approach significantly outperforms existing state-of-the-art baseline methods.

  • 7 authors
·
Dec 1, 2023

Consent in Crisis: The Rapid Decline of the AI Data Commons

General-purpose artificial intelligence (AI) systems are built on massive swathes of public web data, assembled into corpora such as C4, RefinedWeb, and Dolma. To our knowledge, we conduct the first, large-scale, longitudinal audit of the consent protocols for the web domains underlying AI training corpora. Our audit of 14,000 web domains provides an expansive view of crawlable web data and how consent preferences to use it are changing over time. We observe a proliferation of AI-specific clauses to limit use, acute differences in restrictions on AI developers, as well as general inconsistencies between websites' expressed intentions in their Terms of Service and their robots.txt. We diagnose these as symptoms of ineffective web protocols, not designed to cope with the widespread re-purposing of the internet for AI. Our longitudinal analyses show that in a single year (2023-2024) there has been a rapid crescendo of data restrictions from web sources, rendering ~5%+ of all tokens in C4, or 28%+ of the most actively maintained, critical sources in C4, fully restricted from use. For Terms of Service crawling restrictions, a full 45% of C4 is now restricted. If respected or enforced, these restrictions are rapidly biasing the diversity, freshness, and scaling laws for general-purpose AI systems. We hope to illustrate the emerging crisis in data consent, foreclosing much of the open web, not only for commercial AI, but non-commercial AI and academic purposes.

  • 49 authors
·
Jul 20, 2024 3

Learning to Retrieve from Agent Trajectories

Information retrieval (IR) systems have traditionally been designed and trained for human users, with learning-to-rank methods relying heavily on large-scale human interaction logs such as clicks and dwell time. With the rapid emergence of large language model (LLM) powered search agents, however, retrieval is increasingly consumed by agents rather than human beings, and is embedded as a core component within multi-turn reasoning and action loops. In this setting, retrieval models trained under human-centric assumptions exhibit a fundamental mismatch with the way agents issue queries and consume results. In this work, we argue that retrieval models for agentic search should be trained directly from agent interaction data. We introduce learning to retrieve from agent trajectories as a new training paradigm, where supervision is derived from multi-step agent interactions. Through a systematic analysis of search agent trajectories, we identify key behavioral signals that reveal document utility, including browsing actions, unbrowsed rejections, and post-browse reasoning traces. Guided by these insights, we propose LRAT, a simple yet effective framework that mines high-quality retrieval supervision from agent trajectories and incorporates relevance intensity through weighted optimization. Extensive experiments on both in-domain and out-of-domain deep research benchmarks demonstrate that retrievers trained with LRAT consistently improve evidence recall, end-to-end task success, and execution efficiency across diverse agent architectures and scales. Our results highlight agent trajectories as a practical and scalable supervision source, pointing to a promising direction for retrieval in the era of agentic search.

Knowledge-Augmented Large Language Models for Personalized Contextual Query Suggestion

Large Language Models (LLMs) excel at tackling various natural language tasks. However, due to the significant costs involved in re-training or fine-tuning them, they remain largely static and difficult to personalize. Nevertheless, a variety of applications could benefit from generations that are tailored to users' preferences, goals, and knowledge. Among them is web search, where knowing what a user is trying to accomplish, what they care about, and what they know can lead to improved search experiences. In this work, we propose a novel and general approach that augments an LLM with relevant context from users' interaction histories with a search engine in order to personalize its outputs. Specifically, we construct an entity-centric knowledge store for each user based on their search and browsing activities on the web, which is then leveraged to provide contextually relevant LLM prompt augmentations. This knowledge store is light-weight, since it only produces user-specific aggregate projections of interests and knowledge onto public knowledge graphs, and leverages existing search log infrastructure, thereby mitigating the privacy, compliance, and scalability concerns associated with building deep user profiles for personalization. We then validate our approach on the task of contextual query suggestion, which requires understanding not only the user's current search context but also what they historically know and care about. Through a number of experiments based on human evaluation, we show that our approach is significantly better than several other LLM-powered baselines, generating query suggestions that are contextually more relevant, personalized, and useful.

  • 5 authors
·
Nov 9, 2023

FrameRef: A Framing Dataset and Simulation Testbed for Modeling Bounded Rational Information Health

Information ecosystems increasingly shape how people internalize exposure to adverse digital experiences, raising concerns about the long-term consequences for information health. In modern search and recommendation systems, ranking and personalization policies play a central role in shaping such exposure and its long-term effects on users. To study these effects in a controlled setting, we present FrameRef, a large-scale dataset of 1,073,740 systematically reframed claims across five framing dimensions: authoritative, consensus, emotional, prestige, and sensationalist, and propose a simulation-based framework for modeling sequential information exposure and reinforcement dynamics characteristic of ranking and recommendation systems. Within this framework, we construct framing-sensitive agent personas by fine-tuning language models with framing-conditioned loss attenuation, inducing targeted biases while preserving overall task competence. Using Monte Carlo trajectory sampling, we show that small, systematic shifts in acceptance and confidence can compound over time, producing substantial divergence in cumulative information health trajectories. Human evaluation further confirms that FrameRef's generated framings measurably affect human judgment. Together, our dataset and framework provide a foundation for systematic information health research through simulation, complementing and informing responsible human-centered research. We release FrameRef, code, documentation, human evaluation data, and persona adapter models at https://github.com/infosenselab/frameref.

  • 3 authors
·
Feb 16

WebCoach: Self-Evolving Web Agents with Cross-Session Memory Guidance

Multimodal LLM-powered agents have recently demonstrated impressive capabilities in web navigation, enabling agents to complete complex browsing tasks across diverse domains. However, current agents struggle with repetitive errors and lack the ability to learn from past experiences across sessions, limiting their long-term robustness and sample efficiency. We introduce WebCoach, a model-agnostic self-evolving framework that equips web browsing agents with persistent cross-session memory, enabling improved long-term planning, reflection, and continual learning without retraining. WebCoach consists of three key components: (1) a WebCondenser, which standardizes raw navigation logs into concise summaries; (2) an External Memory Store, which organizes complete trajectories as episodic experiences; and (3) a Coach, which retrieves relevant experiences based on similarity and recency, and decides whether to inject task-specific advice into the agent via runtime hooks. This design empowers web agents to access long-term memory beyond their native context window, improving robustness in complex browsing tasks. Moreover, WebCoach achieves self-evolution by continuously curating episodic memory from new navigation trajectories, enabling agents to improve over time without retraining. Evaluations on the WebVoyager benchmark demonstrate that WebCoach consistently improves the performance of browser-use agents across three different LLM backbones. With a 38B model, it increases task success rates from 47% to 61% while reducing or maintaining the average number of steps. Notably, smaller base models with WebCoach achieve performance comparable to the same web agent using GPT-4o.

amazon Amazon
·
Nov 17, 2025 1

Slow Thinking for Sequential Recommendation

To develop effective sequential recommender systems, numerous methods have been proposed to model historical user behaviors. Despite the effectiveness, these methods share the same fast thinking paradigm. That is, for making recommendations, these methods typically encodes user historical interactions to obtain user representations and directly match these representations with candidate item representations. However, due to the limited capacity of traditional lightweight recommendation models, this one-step inference paradigm often leads to suboptimal performance. To tackle this issue, we present a novel slow thinking recommendation model, named STREAM-Rec. Our approach is capable of analyzing historical user behavior, generating a multi-step, deliberative reasoning process, and ultimately delivering personalized recommendations. In particular, we focus on two key challenges: (1) identifying the suitable reasoning patterns in recommender systems, and (2) exploring how to effectively stimulate the reasoning capabilities of traditional recommenders. To this end, we introduce a three-stage training framework. In the first stage, the model is pretrained on large-scale user behavior data to learn behavior patterns and capture long-range dependencies. In the second stage, we design an iterative inference algorithm to annotate suitable reasoning traces by progressively refining the model predictions. This annotated data is then used to fine-tune the model. Finally, in the third stage, we apply reinforcement learning to further enhance the model generalization ability. Extensive experiments validate the effectiveness of our proposed method.

  • 7 authors
·
Apr 12, 2025

PageGuide: Browser extension to assist users in navigating a webpage and locating information

Users browsing the web daily struggle to quickly locate relevant information in cluttered pages, complete unfamiliar multi-step tasks, and stay focused amid distracting content. State-of-the-art AI assistants (e.g., ChatGPT, Gemini, Claude) and browser agents (e.g., OpenAI Operator, Browser Use) can answer questions and automate actions, yet they return answers without showing where the information comes from on the page, forcing users to manually verify results and blindly trust every automated steps. We present PageGuide, a browser extension that grounds LLM answers directly in the HTML DOM via visual overlays, addressing three core user needs: (a) Find-locating and highlighting relevant evidence in-situ so users can instantly verify answers on the page; (b) Guide-showing step-by-step instructions (e.g. how to change password) one at a time so users can follow and perform actions by themselves; and (c) Hide-hiding distracting content-giving users a chance to decide to hide an element or not. In a user study (N=94), PageGuide outperform unaided browsing across all modes: Hide accuracy improve by 26 percentage points (86.7% relative gain) and task completion time drops by 70%; Guide completion rate increases by 30 percentage points; and Find reduces manual search effort, with Ctrl+F usage falling by 80% and task time decreasing by 19%. Code and demo is at: pageguide.github.io.

  • 6 authors
·
Apr 25 3

WebLINX: Real-World Website Navigation with Multi-Turn Dialogue

We propose the problem of conversational web navigation, where a digital agent controls a web browser and follows user instructions to solve real-world tasks in a multi-turn dialogue fashion. To support this problem, we introduce WEBLINX - a large-scale benchmark of 100K interactions across 2300 expert demonstrations of conversational web navigation. Our benchmark covers a broad range of patterns on over 150 real-world websites and can be used to train and evaluate agents in diverse scenarios. Due to the magnitude of information present, Large Language Models (LLMs) cannot process entire web pages in real-time. To solve this bottleneck, we design a retrieval-inspired model that efficiently prunes HTML pages by ranking relevant elements. We use the selected elements, along with screenshots and action history, to assess a variety of models for their ability to replicate human behavior when navigating the web. Our experiments span from small text-only to proprietary multimodal LLMs. We find that smaller finetuned decoders surpass the best zero-shot LLMs (including GPT-4V), but also larger finetuned multimodal models which were explicitly pretrained on screenshots. However, all finetuned models struggle to generalize to unseen websites. Our findings highlight the need for large multimodal models that can generalize to novel settings. Our code, data and models are available for research: https://mcgill-nlp.github.io/weblinx

  • 3 authors
·
Feb 8, 2024 4

Refusal-Trained LLMs Are Easily Jailbroken As Browser Agents

For safety reasons, large language models (LLMs) are trained to refuse harmful user instructions, such as assisting dangerous activities. We study an open question in this work: does the desired safety refusal, typically enforced in chat contexts, generalize to non-chat and agentic use cases? Unlike chatbots, LLM agents equipped with general-purpose tools, such as web browsers and mobile devices, can directly influence the real world, making it even more crucial to refuse harmful instructions. In this work, we primarily focus on red-teaming browser agents, LLMs that manipulate information via web browsers. To this end, we introduce Browser Agent Red teaming Toolkit (BrowserART), a comprehensive test suite designed specifically for red-teaming browser agents. BrowserART is consist of 100 diverse browser-related harmful behaviors (including original behaviors and ones sourced from HarmBench [Mazeika et al., 2024] and AirBench 2024 [Zeng et al., 2024b]) across both synthetic and real websites. Our empirical study on state-of-the-art browser agents reveals that, while the backbone LLM refuses harmful instructions as a chatbot, the corresponding agent does not. Moreover, attack methods designed to jailbreak refusal-trained LLMs in the chat settings transfer effectively to browser agents. With human rewrites, GPT-4o and o1-preview-based browser agents attempted 98 and 63 harmful behaviors (out of 100), respectively. We publicly release BrowserART and call on LLM developers, policymakers, and agent developers to collaborate on improving agent safety

  • 12 authors
·
Oct 11, 2024

PERMA: Benchmarking Personalized Memory Agents via Event-Driven Preference and Realistic Task Environments

Empowering large language models with long-term memory is crucial for building agents that adapt to users' evolving needs. However, prior evaluations typically interleave preference-related dialogues with irrelevant conversations, reducing the task to needle-in-a-haystack retrieval while ignoring relationships between events that drive the evolution of user preferences. Such settings overlook a fundamental characteristic of real-world personalization: preferences emerge gradually and accumulate across interactions within noisy contexts. To bridge this gap, we introduce PERMA, a benchmark designed to evaluate persona consistency over time beyond static preference recall. Additionally, we incorporate (1) text variability and (2) linguistic alignment to simulate erratic user inputs and individual idiolects in real-world data. PERMA consists of temporally ordered interaction events spanning multiple sessions and domains, with preference-related queries inserted over time. We design both multiple-choice and interactive tasks to probe the model's understanding of persona along the interaction timeline. Experiments demonstrate that by linking related interactions, advanced memory systems can extract more precise preferences and reduce token consumption, outperforming traditional semantic retrieval of raw dialogues. Nevertheless, they still struggle to maintain a coherent persona across temporal depth and cross-domain interference, highlighting the need for more robust personalized memory management in agents. Our code and data are open-sourced at https://github.com/PolarisLiu1/PERMA.

  • 14 authors
·
Mar 24

PANORAMA: A synthetic PII-laced dataset for studying sensitive data memorization in LLMs

The memorization of sensitive and personally identifiable information (PII) by large language models (LLMs) poses growing privacy risks as models scale and are increasingly deployed in real-world applications. Existing efforts to study sensitive and PII data memorization and develop mitigation strategies are hampered by the absence of comprehensive, realistic, and ethically sourced datasets reflecting the diversity of sensitive information found on the web. We introduce PANORAMA - Profile-based Assemblage for Naturalistic Online Representation and Attribute Memorization Analysis, a large-scale synthetic corpus of 384,789 samples derived from 9,674 synthetic profiles designed to closely emulate the distribution, variety, and context of PII and sensitive data as it naturally occurs in online environments. Our data generation pipeline begins with the construction of internally consistent, multi-attribute human profiles using constrained selection to reflect real-world demographics such as education, health attributes, financial status, etc. Using a combination of zero-shot prompting and OpenAI o3-mini, we generate diverse content types - including wiki-style articles, social media posts, forum discussions, online reviews, comments, and marketplace listings - each embedding realistic, contextually appropriate PII and other sensitive information. We validate the utility of PANORAMA by fine-tuning the Mistral-7B model on 1x, 5x, 10x, and 25x data replication rates with a subset of data and measure PII memorization rates - revealing not only consistent increases with repetition but also variation across content types, highlighting PANORAMA's ability to model how memorization risks differ by context. Our dataset and code are publicly available, providing a much-needed resource for privacy risk assessment, model auditing, and the development of privacy-preserving LLMs.

  • 2 authors
·
May 18, 2025

Towards Policy-Compliant Agents: Learning Efficient Guardrails For Policy Violation Detection

Autonomous web agents need to operate under externally imposed or human-specified policies while generating long-horizon trajectories. However, little work has examined whether these trajectories comply with such policies, or whether policy violations persist across different contexts such as domains (e.g., shopping or coding websites) and subdomains (e.g., product search and order management in shopping). To address this gap, we introduce PolicyGuardBench, a benchmark of about 60k examples for detecting policy violations in agent trajectories. From diverse agent runs, we generate a broad set of policies and create both within subdomain and cross subdomain pairings with violation labels. In addition to full-trajectory evaluation, PolicyGuardBench also includes a prefix-based violation detection task where models must anticipate policy violations from truncated trajectory prefixes rather than complete sequences. Using this dataset, we train PolicyGuard-4B, a lightweight guardrail model that delivers strong detection accuracy across all tasks while keeping inference efficient. Notably, PolicyGuard-4B generalizes across domains and preserves high accuracy on unseen settings. Together, PolicyGuardBench and PolicyGuard-4B provide the first comprehensive framework for studying policy compliance in web agent trajectories, and show that accurate and generalizable guardrails are feasible at small scales.

  • 5 authors
·
Oct 3, 2025

BrowseComp-Plus: A More Fair and Transparent Evaluation Benchmark of Deep-Research Agent

Deep-Research agents, which integrate large language models (LLMs) with search tools, have shown success in improving the effectiveness of handling complex queries that require iterative search planning and reasoning over search results. Evaluations on current benchmarks like BrowseComp relies on black-box live web search APIs, have notable limitations in (1) fairness: dynamic and opaque web APIs hinder fair comparisons and reproducibility of deep research methods; (2) transparency: lack of control over the document corpus makes it difficult to isolate retriever contributions. In other words, the current evaluations may compare a complete deep research system at a given time, but they do not foster well-controlled experiments to provide insights into the capability of underlying deep research LLMs. To address these challenges, we introduce BrowseComp-Plus, a benchmark derived from BrowseComp, employing a fixed, carefully curated corpus. Each query in BrowseComp-Plus includes human-verified supporting documents and mined challenging negatives, enabling controlled experimentation. The benchmark is shown to be effective in distinguishing the performance of deep research systems. For instance, the open-source model Search-R1, when paired with the BM25 retriever, achieves 3.86% accuracy, whereas the GPT-5 achieves 55.9%. Integrating the GPT-5 with the Qwen3-Embedding-8B retriever further enhances its accuracy to 70.1% with fewer search calls. This benchmark allows comprehensive evaluation and disentangled analysis of deep research agents and retrieval methods, fostering insights into retrieval effectiveness, citation accuracy, and context engineering in Deep-Research system.

  • 20 authors
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Aug 8, 2025 2

WebExplorer: Explore and Evolve for Training Long-Horizon Web Agents

The paradigm of Large Language Models (LLMs) has increasingly shifted toward agentic applications, where web browsing capabilities are fundamental for retrieving information from diverse online sources. However, existing open-source web agents either demonstrate limited information-seeking abilities on complex tasks or lack transparent implementations. In this work, we identify that the key challenge lies in the scarcity of challenging data for information seeking. To address this limitation, we introduce WebExplorer: a systematic data generation approach using model-based exploration and iterative, long-to-short query evolution. This method creates challenging query-answer pairs that require multi-step reasoning and complex web navigation. By leveraging our curated high-quality dataset, we successfully develop advanced web agent WebExplorer-8B through supervised fine-tuning followed by reinforcement learning. Our model supports 128K context length and up to 100 tool calling turns, enabling long-horizon problem solving. Across diverse information-seeking benchmarks, WebExplorer-8B achieves the state-of-the-art performance at its scale. Notably, as an 8B-sized model, WebExplorer-8B is able to effectively search over an average of 16 turns after RL training, achieving higher accuracy than WebSailor-72B on BrowseComp-en/zh and attaining the best performance among models up to 100B parameters on WebWalkerQA and FRAMES. Beyond these information-seeking tasks, our model also achieves strong generalization on the HLE benchmark even though it is only trained on knowledge-intensive QA data. These results highlight our approach as a practical path toward long-horizon web agents.

  • 15 authors
·
Sep 8, 2025 3

A 106K Multi-Topic Multilingual Conversational User Dataset with Emoticons

Instant messaging has become a predominant form of communication, with texts and emoticons enabling users to express emotions and ideas efficiently. Emoticons, in particular, have gained significant traction as a medium for conveying sentiments and information, leading to the growing importance of emoticon retrieval and recommendation systems. However, one of the key challenges in this area has been the absence of datasets that capture both the temporal dynamics and user-specific interactions with emoticons, limiting the progress of personalized user modeling and recommendation approaches. To address this, we introduce the emoticon dataset, a comprehensive resource that includes time-based data along with anonymous user identifiers across different conversations. As the largest publicly accessible emoticon dataset to date, it comprises 22K unique users, 370K emoticons, and 8.3M messages. The data was collected from a widely-used messaging platform across 67 conversations and 720 hours of crawling. Strict privacy and safety checks were applied to ensure the integrity of both text and image data. Spanning across 10 distinct domains, the emoticon dataset provides rich insights into temporal, multilingual, and cross-domain behaviors, which were previously unavailable in other emoticon-based datasets. Our in-depth experiments, both quantitative and qualitative, demonstrate the dataset's potential in modeling user behavior and personalized recommendation systems, opening up new possibilities for research in personalized retrieval and conversational AI. The dataset is freely accessible.

  • 6 authors
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Feb 26, 2025

Revisiting Text Ranking in Deep Research

Deep research has emerged as an important task that aims to address hard queries through extensive open-web exploration. To tackle it, most prior work equips large language model (LLM)-based agents with opaque web search APIs, enabling agents to iteratively issue search queries, retrieve external evidence, and reason over it. Despite search's essential role in deep research, black-box web search APIs hinder systematic analysis of search components, leaving the behaviour of established text ranking methods in deep research largely unclear. To fill this gap, we reproduce a selection of key findings and best practices for IR text ranking methods in the deep research setting. In particular, we examine their effectiveness from three perspectives: (i) retrieval units (documents vs. passages), (ii) pipeline configurations (different retrievers, re-rankers, and re-ranking depths), and (iii) query characteristics (the mismatch between agent-issued queries and the training queries of text rankers). We perform experiments on BrowseComp-Plus, a deep research dataset with a fixed corpus, evaluating 2 open-source agents, 5 retrievers, and 3 re-rankers across diverse setups. We find that agent-issued queries typically follow web-search-style syntax (e.g., quoted exact matches), favouring lexical, learned sparse, and multi-vector retrievers; passage-level units are more efficient under limited context windows, and avoid the difficulties of document length normalisation in lexical retrieval; re-ranking is highly effective; translating agent-issued queries into natural-language questions significantly bridges the query mismatch.

Learning to Attack: Uncovering Privacy Risks in Sequential Data Releases

Privacy concerns have become increasingly critical in modern AI and data science applications, where sensitive information is collected, analyzed, and shared across diverse domains such as healthcare, finance, and mobility. While prior research has focused on protecting privacy in a single data release, many real-world systems operate under sequential or continuous data publishing, where the same or related data are released over time. Such sequential disclosures introduce new vulnerabilities, as temporal correlations across releases may enable adversaries to infer sensitive information that remains hidden in any individual release. In this paper, we investigate whether an attacker can compromise privacy in sequential data releases by exploiting dependencies between consecutive publications, even when each individual release satisfies standard privacy guarantees. To this end, we propose a novel attack model that captures these sequential dependencies by integrating a Hidden Markov Model with a reinforcement learning-based bi-directional inference mechanism. This enables the attacker to leverage both earlier and later observations in the sequence to infer private information. We instantiate our framework in the context of trajectory data, demonstrating how an adversary can recover sensitive locations from sequential mobility datasets. Extensive experiments on Geolife, Porto Taxi, and SynMob datasets show that our model consistently outperforms baseline approaches that treat each release independently. The results reveal a fundamental privacy risk inherent to sequential data publishing, where individually protected releases can collectively leak sensitive information when analyzed temporally. These findings underscore the need for new privacy-preserving frameworks that explicitly model temporal dependencies, such as time-aware differential privacy or sequential data obfuscation strategies.

  • 3 authors
·
Oct 28, 2025

SPILLage: Agentic Oversharing on the Web

LLM-powered agents are beginning to automate user's tasks across the open web, often with access to user resources such as emails and calendars. Unlike standard LLMs answering questions in a controlled ChatBot setting, web agents act "in the wild", interacting with third parties and leaving behind an action trace. Therefore, we ask the question: how do web agents handle user resources when accomplishing tasks on their behalf across live websites? In this paper, we formalize Natural Agentic Oversharing -- the unintentional disclosure of task-irrelevant user information through an agent trace of actions on the web. We introduce SPILLage, a framework that characterizes oversharing along two dimensions: channel (content vs. behavior) and directness (explicit vs. implicit). This taxonomy reveals a critical blind spot: while prior work focuses on text leakage, web agents also overshare behaviorally through clicks, scrolls, and navigation patterns that can be monitored. We benchmark 180 tasks on live e-commerce sites with ground-truth annotations separating task-relevant from task-irrelevant attributes. Across 1,080 runs spanning two agentic frameworks and three backbone LLMs, we demonstrate that oversharing is pervasive with behavioral oversharing dominates content oversharing by 5x. This effect persists -- and can even worsen -- under prompt-level mitigation. However, removing task-irrelevant information before execution improves task success by up to 17.9%, demonstrating that reducing oversharing improves task success. Our findings underscore that protecting privacy in web agents is a fundamental challenge, requiring a broader view of "output" that accounts for what agents do on the web, not just what they type. Our datasets and code are available at https://github.com/jrohsc/SPILLage.

History-Aware Reasoning for GUI Agents

Advances in Multimodal Large Language Models have significantly enhanced Graphical User Interface (GUI) automation. Equipping GUI agents with reliable episodic reasoning capabilities is essential for bridging the gap between users' concise task descriptions and the complexities of real-world execution. Current methods integrate Reinforcement Learning (RL) with System-2 Chain-of-Thought, yielding notable gains in reasoning enhancement. For long-horizon GUI tasks, historical interactions connect each screen to the goal-oriented episode chain, and effectively leveraging these clues is crucial for the current decision. However, existing native GUI agents exhibit weak short-term memory in their explicit reasoning, interpreting the chained interactions as discrete screen understanding, i.e., unawareness of the historical interactions within the episode. This history-agnostic reasoning challenges their performance in GUI automation. To alleviate this weakness, we propose a History-Aware Reasoning (HAR) framework, which encourages an agent to reflect on its own errors and acquire episodic reasoning knowledge from them via tailored strategies that enhance short-term memory in long-horizon interaction. The framework mainly comprises constructing a reflective learning scenario, synthesizing tailored correction guidelines, and designing a hybrid RL reward function. Using the HAR framework, we develop a native end-to-end model, HAR-GUI-3B, which alters the inherent reasoning mode from history-agnostic to history-aware, equipping the GUI agent with stable short-term memory and reliable perception of screen details. Comprehensive evaluations across a range of GUI-related benchmarks demonstrate the effectiveness and generalization of our method.

  • 7 authors
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Nov 12, 2025

WebCanvas: Benchmarking Web Agents in Online Environments

For web agents to be practically useful, they must adapt to the continuously evolving web environment characterized by frequent updates to user interfaces and content. However, most existing benchmarks only capture the static aspects of the web. To bridge this gap, we introduce WebCanvas, an innovative online evaluation framework for web agents that effectively addresses the dynamic nature of web interactions. WebCanvas contains three main components to facilitate realistic assessments: (1) A novel evaluation metric which reliably capture critical intermediate actions or states necessary for task completions while disregarding noise caused by insignificant events or changed web-elements. (2) A benchmark dataset called Mind2Web-Live, a refined version of original Mind2Web static dataset containing 542 tasks with 2439 intermediate evaluation states; (3) Lightweight and generalizable annotation tools and testing pipelines that enables the community to collect and maintain the high-quality, up-to-date dataset. Building on WebCanvas, we open-source an agent framework with extensible modules for reasoning, providing a foundation for the community to conduct online inference and evaluations. Our best-performing agent achieves a task success rate of 23.1% and a task completion rate of 48.8% on the Mind2Web-Live test set. Additionally, we analyze the performance discrepancies across various websites, domains, and experimental environments. We encourage the community to contribute further insights on online agent evaluation, thereby advancing this field of research.

  • 11 authors
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Jun 18, 2024

ETHOS: an Online Hate Speech Detection Dataset

Online hate speech is a recent problem in our society that is rising at a steady pace by leveraging the vulnerabilities of the corresponding regimes that characterise most social media platforms. This phenomenon is primarily fostered by offensive comments, either during user interaction or in the form of a posted multimedia context. Nowadays, giant corporations own platforms where millions of users log in every day, and protection from exposure to similar phenomena appears to be necessary in order to comply with the corresponding legislation and maintain a high level of service quality. A robust and reliable system for detecting and preventing the uploading of relevant content will have a significant impact on our digitally interconnected society. Several aspects of our daily lives are undeniably linked to our social profiles, making us vulnerable to abusive behaviours. As a result, the lack of accurate hate speech detection mechanisms would severely degrade the overall user experience, although its erroneous operation would pose many ethical concerns. In this paper, we present 'ETHOS', a textual dataset with two variants: binary and multi-label, based on YouTube and Reddit comments validated using the Figure-Eight crowdsourcing platform. Furthermore, we present the annotation protocol used to create this dataset: an active sampling procedure for balancing our data in relation to the various aspects defined. Our key assumption is that, even gaining a small amount of labelled data from such a time-consuming process, we can guarantee hate speech occurrences in the examined material.

  • 4 authors
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Jun 11, 2020

Semantic Retrieval Augmented Contrastive Learning for Sequential Recommendation

Sequential recommendation aims to model user preferences based on historical behavior sequences, which is crucial for various online platforms. Data sparsity remains a significant challenge in this area as most users have limited interactions and many items receive little attention. To mitigate this issue, contrastive learning has been widely adopted. By constructing positive sample pairs from the data itself and maximizing their agreement in the embedding space,it can leverage available data more effectively. Constructing reasonable positive sample pairs is crucial for the success of contrastive learning. However, current approaches struggle to generate reliable positive pairs as they either rely on representations learned from inherently sparse collaborative signals or use random perturbations which introduce significant uncertainty. To address these limitations, we propose a novel approach named Semantic Retrieval Augmented Contrastive Learning (SRA-CL), which leverages semantic information to improve the reliability of contrastive samples. SRA-CL comprises two main components: (1) Cross-Sequence Contrastive Learning via User Semantic Retrieval, which utilizes large language models (LLMs) to understand diverse user preferences and retrieve semantically similar users to form reliable positive samples through a learnable sample synthesis method; and (2) Intra-Sequence Contrastive Learning via Item Semantic Retrieval, which employs LLMs to comprehend items and retrieve similar items to perform semantic-based item substitution, thereby creating semantically consistent augmented views for contrastive learning. SRA-CL is plug-and-play and can be integrated into standard sequential recommendation models. Extensive experiments on four public datasets demonstrate the effectiveness and generalizability of the proposed approach.

  • 11 authors
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Mar 6, 2025

Towards Contextual Sensitive Data Detection

The emergence of open data portals necessitates more attention to protecting sensitive data before datasets get published and exchanged. While an abundance of methods for suppressing sensitive data exist, the conceptualization of sensitive data and methods to detect it, focus particularly on personal data that, if disclosed, may be harmful or violate privacy. We observe the need for refining and broadening our definitions of sensitive data, and argue that the sensitivity of data depends on its context. Based on this definition, we introduce two mechanisms for contextual sensitive data detection that consider the broader context of a dataset at hand. First, we introduce type contextualization, which first detects the semantic type of particular data values, then considers the overall context of the data values within the dataset or document. Second, we introduce domain contextualization which determines sensitivity of a given dataset in the broader context based on the retrieval of relevant rules from documents that specify data sensitivity (e.g., data topic and geographic origin). Experiments with these mechanisms, assisted by large language models (LLMs), confirm that: 1) type-contextualization significantly reduces the number of false positives for type-based sensitive data detection and reaches a recall of 94% compared to 63% with commercial tools, and 2) domain-contextualization leveraging sensitivity rule retrieval is effective for context-grounded sensitive data detection in non-standard data domains such as humanitarian datasets. Evaluation with humanitarian data experts also reveals that context-grounded LLM explanations provide useful guidance in manual data auditing processes, improving consistency. We open-source mechanisms and annotated datasets for contextual sensitive data detection at https://github.com/trl-lab/sensitive-data-detection.

  • 2 authors
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Dec 2, 2025

Prompt-augmented Temporal Point Process for Streaming Event Sequence

Neural Temporal Point Processes (TPPs) are the prevalent paradigm for modeling continuous-time event sequences, such as user activities on the web and financial transactions. In real-world applications, event data is typically received in a streaming manner, where the distribution of patterns may shift over time. Additionally, privacy and memory constraints are commonly observed in practical scenarios, further compounding the challenges. Therefore, the continuous monitoring of a TPP to learn the streaming event sequence is an important yet under-explored problem. Our work paper addresses this challenge by adopting Continual Learning (CL), which makes the model capable of continuously learning a sequence of tasks without catastrophic forgetting under realistic constraints. Correspondingly, we propose a simple yet effective framework, PromptTPPOur code is available at {\small \url{ https://github.com/yanyanSann/PromptTPP}}, by integrating the base TPP with a continuous-time retrieval prompt pool. The prompts, small learnable parameters, are stored in a memory space and jointly optimized with the base TPP, ensuring that the model learns event streams sequentially without buffering past examples or task-specific attributes. We present a novel and realistic experimental setup for modeling event streams, where PromptTPP consistently achieves state-of-the-art performance across three real user behavior datasets.

  • 10 authors
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Oct 7, 2023

News Deja Vu: Connecting Past and Present with Semantic Search

Social scientists and the general public often analyze contemporary events by drawing parallels with the past, a process complicated by the vast, noisy, and unstructured nature of historical texts. For example, hundreds of millions of page scans from historical newspapers have been noisily transcribed. Traditional sparse methods for searching for relevant material in these vast corpora, e.g., with keywords, can be brittle given complex vocabularies and OCR noise. This study introduces News Deja Vu, a novel semantic search tool that leverages transformer large language models and a bi-encoder approach to identify historical news articles that are most similar to modern news queries. News Deja Vu first recognizes and masks entities, in order to focus on broader parallels rather than the specific named entities being discussed. Then, a contrastively trained, lightweight bi-encoder retrieves historical articles that are most similar semantically to a modern query, illustrating how phenomena that might seem unique to the present have varied historical precedents. Aimed at social scientists, the user-friendly News Deja Vu package is designed to be accessible for those who lack extensive familiarity with deep learning. It works with large text datasets, and we show how it can be deployed to a massive scale corpus of historical, open-source news articles. While human expertise remains important for drawing deeper insights, News Deja Vu provides a powerful tool for exploring parallels in how people have perceived past and present.

  • 5 authors
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Jun 21, 2024

SuperLocalMemory: Privacy-Preserving Multi-Agent Memory with Bayesian Trust Defense Against Memory Poisoning

We present SuperLocalMemory, a local-first memory system for multi-agent AI that defends against OWASP ASI06 memory poisoning through architectural isolation and Bayesian trust scoring, while personalizing retrieval through adaptive learning-to-rank -- all without cloud dependencies or LLM inference calls. As AI agents increasingly rely on persistent memory, cloud-based memory systems create centralized attack surfaces where poisoned memories propagate across sessions and users -- a threat demonstrated in documented attacks against production systems. Our architecture combines SQLite-backed storage with FTS5 full-text search, Leiden-based knowledge graph clustering, an event-driven coordination layer with per-agent provenance, and an adaptive re-ranking framework that learns user preferences through three-layer behavioral analysis (cross-project technology preferences, project context detection, and workflow pattern mining). Evaluation across seven benchmark dimensions demonstrates 10.6ms median search latency, zero concurrency errors under 10 simultaneous agents, trust separation (gap =0.90) with 72% trust degradation for sleeper attacks, and 104% improvement in NDCG@5 when adaptive re-ranking is enabled. Behavioral data is isolated in a separate database with GDPR Article 17 erasure support. SuperLocalMemory is open-source (MIT) and integrates with 17+ development tools via Model Context Protocol.

  • 1 authors
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Feb 17

ES-MemEval: Benchmarking Conversational Agents on Personalized Long-Term Emotional Support

Large Language Models (LLMs) have shown strong potential as conversational agents. Yet, their effectiveness remains limited by deficiencies in robust long-term memory, particularly in complex, long-term web-based services such as online emotional support. However, existing long-term dialogue benchmarks primarily focus on static and explicit fact retrieval, failing to evaluate agents in critical scenarios where user information is dispersed, implicit, and continuously evolving. To address this gap, we introduce ES-MemEval, a comprehensive benchmark that systematically evaluates five core memory capabilities: information extraction, temporal reasoning, conflict detection, abstention, and user modeling, in long-term emotional support settings, covering question answering, summarization, and dialogue generation tasks. To support the benchmark, we also propose EvoEmo, a multi-session dataset for personalized long-term emotional support that captures fragmented, implicit user disclosures and evolving user states. Extensive experiments on open-source long-context, commercial, and retrieval-augmented (RAG) LLMs show that explicit long-term memory is essential for reducing hallucinations and enabling effective personalization. At the same time, RAG improves factual consistency but struggles with temporal dynamics and evolving user states. These findings highlight both the potential and limitations of current paradigms and motivate more robust integration of memory and retrieval for long-term personalized dialogue systems.

  • 4 authors
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Feb 1